{"id":25735,"date":"2022-05-19T01:11:40","date_gmt":"2022-05-19T00:11:40","guid":{"rendered":"http:\/\/welovesalt.com\/au\/jobs\/%wpbb_job_industry%\/tech-support-engineer-ic2\/"},"modified":"2022-07-18T14:08:26","modified_gmt":"2022-07-18T13:08:26","slug":"tech-support-engineer-ic2-25735","status":"archive","type":"wpbb_job","link":"https:\/\/welovesalt.com\/au\/jobs\/technology\/tech-support-engineer-ic2-25735","title":{"rendered":"Tech Support Engineer-IC2"},"content":{"rendered":"

Technical Support Engineer <\/strong><\/p>\n<\/p>\n

Platform Technologies \/ SM \/ Integration \/ Performance<\/strong><\/p>\n

12 Months contract X 4 roles<\/strong><\/p>\n

Offering $ 58 per hour including super<\/strong><\/p>\n<\/p>\n

The Company:<\/strong><\/p>\n<\/p>\n

A well-established renowned software company who engages in the provision of enterprise cloud computing solutions. The firm delivers digital workflows on a single enterprise cloud platform called the Now Platform. Its product portfolio is focused on providing Information Technology, Employee and Customer workflows.<\/p>\n<\/p>\n

Job Responsibilities:<\/strong><\/p>\n<\/p>\n

· Demonstrated ability to troubleshoot difficult technical issues<\/p>\n

· Must have solid object-oriented programming skills in Javascript<\/p>\n

· Experience working with dynamic HTML components such as CSS and XHTML<\/p>\n

· Experience with relational databases such as MySQL\/Oracle<\/p>\n

· Linux and\/or UNIX experience<\/p>\n

· Customer Advocate providing support to users\/administrators of our platform. Contributing to the growth of best practices for delivery of support services.<\/p>\n

· Understand various platforms, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations.<\/p>\n

· Any bi-directional, automated integration between two systems<\/p>\n<\/p>\n

Required Skills: <\/strong><\/p>\n<\/p>\n

· Excellent written and verbal communication skills<\/p>\n

· Strong personal commitment to quality and customer service<\/p>\n

· Ability to work with high-value customer administrators and developers<\/p>\n

· A fundamental understanding of ITSM, ITIL, or CMDB<\/p>\n

· Experience diagnosing performance degradation Understanding of remote administration via SSH, SNMP, WMI, Powershell<\/p>\n

· Working knowledge of Servicenow platform, integration skills<\/p>\n<\/p>\n

Education Qualifications:<\/strong><\/p>\n<\/p>\n

A graduate with a Computer Science degree or equivalent with developer or database administrator role for more than 1 year.<\/p>\n<\/p>\n

Benefits:<\/strong><\/p>\n<\/p>\n

· Flexible working arrangement is available<\/p>\n

· Based at Sydney, CBD<\/p>\n

· Opportunity for career growth<\/p>\n<\/p>\n

Please note<\/strong>: You must have Full Working Rights, OR be an Australian Permanent Resident, or Citizen to be considered for this role.<\/p>\n<\/p>\n

To apply, click the link and upload your current resume in Microsoft Word format only<\/strong> (.doc or .docx), or can share your resume at rsharma@welovesalt.com<\/strong> for a confidential discussion.<\/p>\n<\/p>\n

Salt is acting as an Employment Business in relation to this vacancy.<\/p>\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Technical Support Engineer Platform Technologies \/ SM \/ Integration \/ Performance 12 Months contract X 4 roles Offering $ 58 per hour including super The Company: A well-established renowned software company who engages in the provision of enterprise cloud computing solutions. The firm delivers digital workflows on a single enterprise cloud platform called the Now…<\/p>\n","protected":false},"template":"","wpbb_job_industry":[59],"wpbb_job_location":[687],"wpbb_job_type":[2],"wpbb_job_skill":[],"wpbb_job_locationType":[],"class_list":["post-25735","wpbb_job","type-wpbb_job","status-archive","hentry","wpbb_job_industry-technology","wpbb_job_location-sydney","wpbb_job_type-contract"],"acf":[],"_links":{"self":[{"href":"https:\/\/welovesalt.com\/au\/wp-json\/wp\/v2\/wpbb_job\/25735","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/welovesalt.com\/au\/wp-json\/wp\/v2\/wpbb_job"}],"about":[{"href":"https:\/\/welovesalt.com\/au\/wp-json\/wp\/v2\/types\/wpbb_job"}],"wp:attachment":[{"href":"https:\/\/welovesalt.com\/au\/wp-json\/wp\/v2\/media?parent=25735"}],"wp:term":[{"taxonomy":"wpbb_job_industry","embeddable":true,"href":"https:\/\/welovesalt.com\/au\/wp-json\/wp\/v2\/wpbb_job_industry?post=25735"},{"taxonomy":"wpbb_job_location","embeddable":true,"href":"https:\/\/welovesalt.com\/au\/wp-json\/wp\/v2\/wpbb_job_location?post=25735"},{"taxonomy":"wpbb_job_type","embeddable":true,"href":"https:\/\/welovesalt.com\/au\/wp-json\/wp\/v2\/wpbb_job_type?post=25735"},{"taxonomy":"wpbb_job_skill","embeddable":true,"href":"https:\/\/welovesalt.com\/au\/wp-json\/wp\/v2\/wpbb_job_skill?post=25735"},{"taxonomy":"wpbb_job_locationType","embeddable":true,"href":"https:\/\/welovesalt.com\/au\/wp-json\/wp\/v2\/wpbb_job_locationType?post=25735"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}