{"id":38431,"date":"2023-03-23T01:57:31","date_gmt":"2023-03-23T01:57:31","guid":{"rendered":"http:\/\/welovesalt.com\/au\/jobs\/%wpbb_job_industry%\/sr-tech-support-engineer\/"},"modified":"2023-05-25T12:46:14","modified_gmt":"2023-05-25T11:46:14","slug":"sr-tech-support-engineer-38431","status":"archive","type":"wpbb_job","link":"https:\/\/welovesalt.com\/au\/jobs\/technology\/sr-tech-support-engineer-38431\/","title":{"rendered":"Sr.Tech Support Engineer"},"content":{"rendered":"<p><strong>Hiring !! Sr.Tech Support Engineer<\/strong><\/p>\n<\/p>\n<\/p>\n<ul>\n<li>Offering $69 per hour including super<\/li>\n<li>Hybrid work arrangements<\/li>\n<li>12 months contract with possibility of extension \/ permanency<\/li>\n<\/ul>\n<\/p>\n<\/p>\n<p><strong>The Company:<\/strong><\/p>\n<\/p>\n<\/p>\n<p>A well-established renowned software company who engages in the provision of enterprise cloud computing solutions. The firm delivers digital workflows on a single enterprise cloud platform called the Now Platform. Its product portfolio is focused on providing Information Technology, Employee and Customer workflows.<\/p>\n<\/p>\n<\/p>\n<p><strong>Job Responsibilities:<\/strong><\/p>\n<\/p>\n<\/p>\n<ul>\n<li>3+ years providing customer facing technical support (Web based products or e-commerce preferred)<\/li>\n<li>Demonstrated ability to troubleshoot difficult technical issues<\/li>\n<li>Any bi-directional, automated integration between two systems<\/li>\n<li>Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies<\/li>\n<li>Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) <\/li>\n<li>Experience with relational databases such as MySQL\/Oracle, includes effectively querying tables, indexing, managing data\/data manipulation and proven demonstrable ability to tune SQL queries<\/li>\n<li>Linux and\/or UNIX \/ Microsoft server experience<\/li>\n<li>Strong Familiarity and good experience with Eclipse IDE and code debugging<\/li>\n<\/ul>\n<\/p>\n<\/p>\n<p><strong>Skills:<\/strong><\/p>\n<\/p>\n<\/p>\n<ul>\n<li>Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems<\/li>\n<li>Experience troubleshooting and optimising web application performance<\/li>\n<li>Previous experience in software development(or) software consulting<\/li>\n<li>Experience supporting and troubleshooting e-commerce applications with catalogue, shopping cart, merchandising and payment handling is highly desirable.<\/li>\n<li>Experience providing SaaS support is desirable<\/li>\n<\/ul>\n<\/p>\n<\/p>\n<p><strong>Education:<\/strong><\/p>\n<\/p>\n<\/p>\n<p>Bachelor&#8217;s Degree in Computer Science (or related technical degree) or 3+ years of related experience within technical support or software coding environment.<\/p>\n<\/p>\n<\/p>\n<p><strong>Shift timing : 7am to 4pm, Five Days a week<\/strong><\/p>\n<p><strong>Location: Sydney<\/strong><\/p>\n<\/p>\n<\/p>\n<p>Please note: You must have Full Working Rights, OR be an Australian Permanent Resident, or Citizen to be considered for this role.<\/p>\n<\/p>\n<\/p>\n<p>To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx), or can share your resume at <strong>rsharma@welovesalt.com<\/strong> for a confidential discussion.<\/p>\n<p>Salt is acting as an Employment Business in relation to this vacancy.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/cnNoYXJtYS44NjE3My4xMDc3NEBzYWx0LmFwbGl0cmFrLmNvbQ.gif\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hiring !! Sr.Tech Support Engineer Offering $69 per hour including super Hybrid work arrangements 12 months contract with possibility of extension \/ permanency The Company: A well-established renowned software company who engages in the provision of enterprise cloud computing solutions. The firm delivers digital workflows on a single enterprise cloud platform called the Now Platform.&hellip;<\/p>\n","protected":false},"template":"","wpbb_job_industry":[59],"wpbb_job_location":[687],"wpbb_job_type":[2],"wpbb_job_skill":[2279],"wpbb_job_locationType":[],"acf":[],"_links":{"self":[{"href":"https:\/\/welovesalt.com\/au\/wp-json\/wp\/v2\/wpbb_job\/38431"}],"collection":[{"href":"https:\/\/welovesalt.com\/au\/wp-json\/wp\/v2\/wpbb_job"}],"about":[{"href":"https:\/\/welovesalt.com\/au\/wp-json\/wp\/v2\/types\/wpbb_job"}],"wp:attachment":[{"href":"https:\/\/welovesalt.com\/au\/wp-json\/wp\/v2\/media?parent=38431"}],"wp:term":[{"taxonomy":"wpbb_job_industry","embeddable":true,"href":"https:\/\/welovesalt.com\/au\/wp-json\/wp\/v2\/wpbb_job_industry?post=38431"},{"taxonomy":"wpbb_job_location","embeddable":true,"href":"https:\/\/welovesalt.com\/au\/wp-json\/wp\/v2\/wpbb_job_location?post=38431"},{"taxonomy":"wpbb_job_type","embeddable":true,"href":"https:\/\/welovesalt.com\/au\/wp-json\/wp\/v2\/wpbb_job_type?post=38431"},{"taxonomy":"wpbb_job_skill","embeddable":true,"href":"https:\/\/welovesalt.com\/au\/wp-json\/wp\/v2\/wpbb_job_skill?post=38431"},{"taxonomy":"wpbb_job_locationType","embeddable":true,"href":"https:\/\/welovesalt.com\/au\/wp-json\/wp\/v2\/wpbb_job_locationType?post=38431"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}