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<\/p>\n","protected":false},"excerpt":{"rendered":"Senior ServiceNow Delivery Manager | 8-Month Contract | Canada EST<\/p>\n
We are partnering with a leading technology consultancy that helps enterprise organizations streamline and enhance their digital workflows. They are looking for an experienced Enterprise Service Management (ESM) Consultant \/ Senior ServiceNow Delivery Manager to lead the implementation of key ServiceNow modules, including Hardware Asset Management (HAM), Software Asset Management (SAM), Configuration Management Database (CMDB), and Integrated Risk Management (IRM).<\/p>\n
This role is ideal for a strategic thinker with deep ServiceNow expertise who can bridge business needs with technical capabilities, ensuring seamless platform delivery. The successful candidate will bring a strong background in business analysis, implementation leadership, and stakeholder management, driving ServiceNow transformations at an enterprise level.<\/p>\n
Key Responsibilities<\/p>\n
* ServiceNow Implementation Leadership: Oversee end-to-end implementation of ServiceNow modules, ensuring alignment with business goals and best practices.
* Business Analysis & Requirement Gathering: Conduct research and data analysis to capture and refine business requirements, translating them into structured ServiceNow solutions.
* Design & Testing: Collaborate with development teams to design, test, and transition ServiceNow solutions, ensuring functionality meets expectations.
* Configuration & Customization Support: Provide detailed requirements to developers for efficient configuration and customization of ServiceNow modules.
* Stakeholder Engagement & Workshops: Lead requirement-gathering sessions with key stakeholders, ensuring clear communication and alignment.
* Documentation & Governance: Maintain project documentation, requirements traceability, and test evidence for compliance and transparency.
* Continuous Service Improvement: Identify and resolve platform issues, continuously enhancing ServiceNow services to drive business value.<\/p>\n
Requirements<\/p>\n
* 10+ years of experience in IT Service Management (ITSM), IT Operations Management (ITOM), and ServiceNow consulting.
* Proven success in implementing HAM, SAM, CMDB, and IRM within the ServiceNow platform.
* Strong business analysis and facilitation skills, with the ability to translate complex technical concepts into clear business terms.
* Hands-on experience with data analysis, requirement gathering, and stakeholder management for enterprise IT solutions.
* Experience supporting testing phases, ensuring ServiceNow solutions align with business needs before deployment.
* Ability to lead cross-functional teams and drive platform adoption across organizations.
* Excellent communication and documentation skills, with experience creating structured project artifacts (e.g., requirements, traceability matrix, test cases).<\/p>\n
This is a fantastic opportunity to work with a forward-thinking technology consultancy that partners with large enterprises to optimize digital workflows. If you’re looking to lead high-impact ServiceNow implementations in a dynamic environment, we’d love to connect with you!<\/p>\n
Salt is acting as an Employment Business in relation to this vacancy.<\/p>\n","protected":false},"excerpt":{"rendered":"
Senior ServiceNow Delivery Manager | 8-Month Contract | Canada EST We are partnering with a leading technology consultancy that helps enterprise organizations streamline and enhance their digital workflows. They are looking for an experienced Enterprise Service Management (ESM) Consultant \/ Senior ServiceNow Delivery Manager to lead the implementation of key ServiceNow modules, including Hardware Asset…<\/p>\n","protected":false},"template":"","wpbb_job_industry":[3859,59],"wpbb_job_location":[7383,7362],"wpbb_job_type":[2],"wpbb_job_skill":[],"wpbb_job_locationType":[],"class_list":["post-350181","wpbb_job","type-wpbb_job","status-publish","hentry","wpbb_job_industry-software-engineering","wpbb_job_industry-technology","wpbb_job_location-greater-toronto","wpbb_job_location-ontario","wpbb_job_type-contract"],"acf":[],"_links":{"self":[{"href":"https:\/\/welovesalt.com\/ca\/wp-json\/wp\/v2\/wpbb_job\/350181","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/welovesalt.com\/ca\/wp-json\/wp\/v2\/wpbb_job"}],"about":[{"href":"https:\/\/welovesalt.com\/ca\/wp-json\/wp\/v2\/types\/wpbb_job"}],"wp:attachment":[{"href":"https:\/\/welovesalt.com\/ca\/wp-json\/wp\/v2\/media?parent=350181"}],"wp:term":[{"taxonomy":"wpbb_job_industry","embeddable":true,"href":"https:\/\/welovesalt.com\/ca\/wp-json\/wp\/v2\/wpbb_job_industry?post=350181"},{"taxonomy":"wpbb_job_location","embeddable":true,"href":"https:\/\/welovesalt.com\/ca\/wp-json\/wp\/v2\/wpbb_job_location?post=350181"},{"taxonomy":"wpbb_job_type","embeddable":true,"href":"https:\/\/welovesalt.com\/ca\/wp-json\/wp\/v2\/wpbb_job_type?post=350181"},{"taxonomy":"wpbb_job_skill","embeddable":true,"href":"https:\/\/welovesalt.com\/ca\/wp-json\/wp\/v2\/wpbb_job_skill?post=350181"},{"taxonomy":"wpbb_job_locationType","embeddable":true,"href":"https:\/\/welovesalt.com\/ca\/wp-json\/wp\/v2\/wpbb_job_locationType?post=350181"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}