{"id":382714,"date":"2023-02-15T05:57:18","date_gmt":"2023-02-15T05:57:18","guid":{"rendered":"http:\/\/welovesalt.com\/mena\/jobs\/%wpbb_job_industry%\/senior-customer-experience-executive\/"},"modified":"2023-04-01T12:25:39","modified_gmt":"2023-04-01T11:25:39","slug":"senior-customer-experience-executive-382714","status":"archive","type":"wpbb_job","link":"https:\/\/welovesalt.com\/mena\/jobs\/marketing\/crm-marketing-analytics\/senior-customer-experience-executive-382714\/","title":{"rendered":"Senior Customer Experience Executive"},"content":{"rendered":"<p>Our client, a well-established company working with luxury brands is looking for a Senior Customer Experience Executive to join their dynamic team.<\/p>\n<p><strong>Job Responsibilities:<\/strong><\/p>\n<ul>\n<li>Maintain users&#8217; engagement with the CX platform and improve customer satisfaction.<\/li>\n<li>Monitor and address NPS system for issues to ensure optimal customer engagement.<\/li>\n<li>Support the CX, CRM &amp; CLC departments and execute effective customer centric initiatives,<\/li>\n<li>Utilize the CX platforms to identify and track the metrics of customer engagement with the business and compile reports based on those metrics.<\/li>\n<\/ul>\n<p><strong>Candidate Requirements:<\/strong><\/p>\n<ul>\n<li>3+ years&#8217; experience in customer experience<\/li>\n<li>Experience using CX platforms<\/li>\n<\/ul>\n<p>Salt is acting as an Employment Agency in relation to this vacancy.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our client, a well-established company working with luxury brands is looking for a Senior Customer Experience Executive to join their dynamic team. Job Responsibilities: Maintain users&#8217; engagement with the CX platform and improve customer satisfaction. Monitor and address NPS system for issues to ensure optimal customer engagement. Support the CX, CRM &amp; CLC departments and&hellip;<\/p>\n","protected":false},"template":"","wpbb_job_industry":[991],"wpbb_job_location":[714],"wpbb_job_type":[9],"wpbb_job_skill":[],"wpbb_job_locationType":[],"acf":[],"_links":{"self":[{"href":"https:\/\/welovesalt.com\/mena\/wp-json\/wp\/v2\/wpbb_job\/382714"}],"collection":[{"href":"https:\/\/welovesalt.com\/mena\/wp-json\/wp\/v2\/wpbb_job"}],"about":[{"href":"https:\/\/welovesalt.com\/mena\/wp-json\/wp\/v2\/types\/wpbb_job"}],"wp:attachment":[{"href":"https:\/\/welovesalt.com\/mena\/wp-json\/wp\/v2\/media?parent=382714"}],"wp:term":[{"taxonomy":"wpbb_job_industry","embeddable":true,"href":"https:\/\/welovesalt.com\/mena\/wp-json\/wp\/v2\/wpbb_job_industry?post=382714"},{"taxonomy":"wpbb_job_location","embeddable":true,"href":"https:\/\/welovesalt.com\/mena\/wp-json\/wp\/v2\/wpbb_job_location?post=382714"},{"taxonomy":"wpbb_job_type","embeddable":true,"href":"https:\/\/welovesalt.com\/mena\/wp-json\/wp\/v2\/wpbb_job_type?post=382714"},{"taxonomy":"wpbb_job_skill","embeddable":true,"href":"https:\/\/welovesalt.com\/mena\/wp-json\/wp\/v2\/wpbb_job_skill?post=382714"},{"taxonomy":"wpbb_job_locationType","embeddable":true,"href":"https:\/\/welovesalt.com\/mena\/wp-json\/wp\/v2\/wpbb_job_locationType?post=382714"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}