{"id":850264,"date":"2025-05-05T07:55:05","date_gmt":"2025-05-05T06:55:05","guid":{"rendered":"https:\/\/welovesalt.com\/mena\/jobs\/%wpbb_job_industry%\/customer-support-admin"},"modified":"2025-05-05T07:55:05","modified_gmt":"2025-05-05T06:55:05","slug":"customer-support-admin-850264","status":"publish","type":"wpbb_job","link":"https:\/\/welovesalt.com\/mena\/jobs\/hr-business-support\/customer-service\/customer-support-admin-850264","title":{"rendered":"Customer Support Admin"},"content":{"rendered":"<p>My client is a leading maintenance company in Dubai and they are looking for an outstanding Customer Support Administrator to join their growing team in Dubai Marina.<\/p>\n<\/p>\n<p>What You Will Do:<\/p>\n<p>Manage customer support requests via phone, email and customer portal within service level agreement requirements<br \/>Assist customers with configuration changes<br \/>Assist the customer in using the system to achieve their goals\/objectives<br \/>Identify up sell opportunities within existing customer base to optimize customer system performance<br \/>Communicate customer input to internal team<br \/>Work with cross-functinal teams to insure customer objectives are met<br \/>Identify potential system and customer relationship enhancements<br \/>Manage confidential and proprietary customer information<br \/>General understanding of business environment and ability to understand business workflow and organization<\/p>\n<p>Salt is acting as an Employment Agency in relation to this vacancy.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>My client is a leading maintenance company in Dubai and they are looking for an outstanding Customer Support Administrator to join their growing team in Dubai Marina. What You Will Do: Manage customer support requests via phone, email and customer portal within service level agreement requirementsAssist customers with configuration changesAssist the customer in using the&hellip;<\/p>\n","protected":false},"template":"","wpbb_job_industry":[1149],"wpbb_job_location":[714],"wpbb_job_type":[9],"wpbb_job_skill":[],"wpbb_job_locationType":[],"class_list":["post-850264","wpbb_job","type-wpbb_job","status-publish","hentry","wpbb_job_industry-customer-service","wpbb_job_location-uae-dubai","wpbb_job_type-permanent"],"acf":[],"_links":{"self":[{"href":"https:\/\/welovesalt.com\/mena\/wp-json\/wp\/v2\/wpbb_job\/850264","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/welovesalt.com\/mena\/wp-json\/wp\/v2\/wpbb_job"}],"about":[{"href":"https:\/\/welovesalt.com\/mena\/wp-json\/wp\/v2\/types\/wpbb_job"}],"wp:attachment":[{"href":"https:\/\/welovesalt.com\/mena\/wp-json\/wp\/v2\/media?parent=850264"}],"wp:term":[{"taxonomy":"wpbb_job_industry","embeddable":true,"href":"https:\/\/welovesalt.com\/mena\/wp-json\/wp\/v2\/wpbb_job_industry?post=850264"},{"taxonomy":"wpbb_job_location","embeddable":true,"href":"https:\/\/welovesalt.com\/mena\/wp-json\/wp\/v2\/wpbb_job_location?post=850264"},{"taxonomy":"wpbb_job_type","embeddable":true,"href":"https:\/\/welovesalt.com\/mena\/wp-json\/wp\/v2\/wpbb_job_type?post=850264"},{"taxonomy":"wpbb_job_skill","embeddable":true,"href":"https:\/\/welovesalt.com\/mena\/wp-json\/wp\/v2\/wpbb_job_skill?post=850264"},{"taxonomy":"wpbb_job_locationType","embeddable":true,"href":"https:\/\/welovesalt.com\/mena\/wp-json\/wp\/v2\/wpbb_job_locationType?post=850264"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}