Service Administrator

Salt is proud to be partnering with a highly respected organisation in the construction sector to recruit a proactive and organised Service Administrator. If you thrive in a fast-paced environment and enjoy working across teams to ensure smooth service delivery, we’d love to hear from you!

About the Role

As a Service Administrator, you’ll play a key role in supporting client’s branch operations in a shared services environment through accurate invoicing, payroll coordination, customer service, and general administration. You’ll be the go-to person for ensuring their service processes run efficiently and customers receive top-tier support.

Key Responsibilities

• Provide administrative support to the branch
• Timely and accurate service invoicing, including purchase order management and WIP (work in progress) monitoring.
• Weekly payroll coordination, ensuring time sheets are entered and processed on time.
• Support warranty claims processing and job costing accuracy.
• Cash sales reconciliation and transaction monitoring.
• Ordering safety equipment, office supplies, and merchandise.
• Providing exceptional customer service to internal and external stakeholders.
• Collaborating with other departments and branches to enhance service delivery.
• Identifying and recommending process improvements.

Requirements:

• Proven experience in administration, ideally within a similar industry.
• Multiple systems experience including SAP and Microsoft Dynamics (highly desirable)
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Excellent communication skills – both written and verbal
• High attention to detail and ability to manage multiple tasks
• Ability to work under pressure
• Strong time management skills
• Must be proactive and has solid problem solving skills
• A team player with a customer-first mindset

If interested, please CLICK APPLY or call Luwee 022 500 5608.

We’re proud to have been finalists for 2023 RCSA Awards in the Excellence in Client Service and Excellence in Candidate Care categories, and finalist for a 2023 SEEK Annual Recruitment Award in the Large Recruitment Agency of the Year category. At Salt, our mission is Creating Futures by putting our clients, candidates, partners, and team members at the heart of everything we do. We extend our sincere appreciation to everyone who has contributed to our continued success.