{"id":124105,"date":"2025-01-28T08:06:44","date_gmt":"2025-01-28T08:06:44","guid":{"rendered":"https:\/\/welovesalt.com\/sg\/jobs\/%wpbb_job_industry%\/support-associate-cantonese\/"},"modified":"2025-02-14T02:37:19","modified_gmt":"2025-02-14T02:37:19","slug":"support-associate-cantonese-124105","status":"publish","type":"wpbb_job","link":"https:\/\/welovesalt.com\/sg\/jobs\/business-operations\/support-associate-cantonese-124105\/","title":{"rendered":"Support Associate (Cantonese)"},"content":{"rendered":"<p>SALT is hiring Support Associate for one of the regional employments marketplaces in Kuala Lumpur, Malaysia for 6 months &amp; renewable contract role. You will be acting as main frontliner of customer support -responds to customer queries and concerns in timely and accurate way, resolving issues raised via phone, email, and chat.<\/p>\n<h2>What you&#8217;ll do:<\/h2>\n<ul>\n<li>Reviews ads posted by customers, ensuring quality and making recommendations to help promote maximum number of suitable applications.<\/li>\n<li>Analyzes and reports product malfunctions as received from customers and work with respective tech teams to resolve them.<\/li>\n<li>Share feature requests with relevant product teams and effective workarounds with team members for continuous process improvement<\/li>\n<\/ul>\n<h2>What you&#8217;ll bring:<\/h2>\n<ul>\n<li>Language Skills: Proficiency in speaking and writing Cantonese.<\/li>\n<li>Educational Background: Bachelor&#8217;s\/College Degree in any field.<\/li>\n<li>Experience: Minimum of 2 years in a customer service\/shared services role, handling emails and calls.<\/li>\n<li>Communication Skills: Exceptional oral and written communication skills. Capable of interacting with clients at various levels across Asia.<\/li>\n<li>Customer Orientation: Passionate about service, maintaining a positive attitude even in challenging situations.<\/li>\n<li>Team Player: Adaptable to a fast-paced environment and open to change.<\/li>\n<\/ul>\n<p>If you think this will be an ideal job move kindly reach out to me Jaya @ +<span data-sheets-root=\"1\">65 6372 9440<\/span> alternatively you may apply via the system.<\/p>\n<p>CEI No: R1659595 \/ EA No: 07C3147<\/p>\n<p>Salt is acting as an Employment Business in relation to this vacancy.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/anZlbmthdGFyYW1hbi43ODg1NC4xMjExM0BzYWx0LmFwbGl0cmFrLmNvbQ.gif\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>SALT is hiring Support Associate for one of the regional employments marketplaces in Kuala Lumpur, Malaysia for 6 months &amp; renewable contract role. You will be acting as main frontliner of customer support -responds to customer queries and concerns in timely and accurate way, resolving issues raised via phone, email, and chat. What you&#8217;ll do:&hellip;<\/p>\n","protected":false},"template":"","wpbb_job_industry":[2367],"wpbb_job_location":[1004],"wpbb_job_type":[2],"wpbb_job_skill":[1859,1099],"wpbb_job_locationType":[],"class_list":["post-124105","wpbb_job","type-wpbb_job","status-publish","hentry","wpbb_job_industry-business-operations","wpbb_job_location-singapore","wpbb_job_type-contract","wpbb_job_skill-cantonese","wpbb_job_skill-customer-service"],"acf":[],"_links":{"self":[{"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/wpbb_job\/124105","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/wpbb_job"}],"about":[{"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/types\/wpbb_job"}],"wp:attachment":[{"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/media?parent=124105"}],"wp:term":[{"taxonomy":"wpbb_job_industry","embeddable":true,"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/wpbb_job_industry?post=124105"},{"taxonomy":"wpbb_job_location","embeddable":true,"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/wpbb_job_location?post=124105"},{"taxonomy":"wpbb_job_type","embeddable":true,"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/wpbb_job_type?post=124105"},{"taxonomy":"wpbb_job_skill","embeddable":true,"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/wpbb_job_skill?post=124105"},{"taxonomy":"wpbb_job_locationType","embeddable":true,"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/wpbb_job_locationType?post=124105"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}