{"id":127768,"date":"2025-03-28T00:48:49","date_gmt":"2025-03-28T00:48:49","guid":{"rendered":"https:\/\/welovesalt.com\/sg\/jobs\/%wpbb_job_industry%\/network-support-specialist"},"modified":"2025-03-28T00:48:50","modified_gmt":"2025-03-28T00:48:50","slug":"network-support-specialist-127768","status":"publish","type":"wpbb_job","link":"https:\/\/welovesalt.com\/sg\/jobs\/technology\/network-support-specialist-127768","title":{"rendered":"Network Support Specialist"},"content":{"rendered":"<div data-olk-copy-source=\"MailCompose\">Do you enjoy solving problems for your customers? If yes, this is for you.<\/div>\n<div> <\/div>\n<div>Our client is a global leader in the <strong>telco <\/strong>domain. At the moment, they are build a <strong>global support team<\/strong>. This is a newly created role.<\/div>\n<div> <\/div>\n<div>You will be working with a great team globally to tackle any issues raised by the <strong>global customers<\/strong>. This includes <strong>US, Europe and APAC regions<\/strong>. <strong>Zendesk <\/strong>is the ticketing tool that is being used to monitor the incidents. With this, you will be the first point of contact with customers. You will be assisting them through <strong>calls, or emails.<\/strong><\/div>\n<div> <\/div>\n<div>Here is where you can showcase your <strong>customer care<\/strong> to the clients. You will be able to wear you <strong>critical thinking<\/strong> cap to <strong>identify the issues<\/strong> your clients are facing. From there, you can propose the next best solution to the customers.<\/div>\n<div> <\/div>\n<div>In this role, you get to learn more about technical products and skills. You will be able to expand your client management skills to the global arena.<\/div>\n<div> <\/div>\n<div>What are you waiting for? As long as you have great personality with prior customer care experience, click on APPLY.<\/div>\n<div> <\/div>\n<div>CEI No: R1551057 \/ EA No: 07C3147<\/div>\n<p>Salt is acting as an Employment Agency in relation to this vacancy.<\/p>\n<p>Salt is acting as an Employment Agency in relation to this vacancy.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/RVBoYW5nLjgwOTA2LjEyMTEzQHNhbHQuYXBsaXRyYWsuY29t.gif\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do you enjoy solving problems for your customers? If yes, this is for you. Our client is a global leader in the telco domain. At the moment, they are build a global support team. This is a newly created role. You will be working with a great team globally to tackle any issues raised by&hellip;<\/p>\n","protected":false},"template":"","wpbb_job_industry":[59],"wpbb_job_location":[1004],"wpbb_job_type":[9],"wpbb_job_skill":[],"wpbb_job_locationType":[],"class_list":["post-127768","wpbb_job","type-wpbb_job","status-publish","hentry","wpbb_job_industry-technology","wpbb_job_location-singapore","wpbb_job_type-permanent"],"acf":[],"_links":{"self":[{"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/wpbb_job\/127768","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/wpbb_job"}],"about":[{"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/types\/wpbb_job"}],"wp:attachment":[{"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/media?parent=127768"}],"wp:term":[{"taxonomy":"wpbb_job_industry","embeddable":true,"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/wpbb_job_industry?post=127768"},{"taxonomy":"wpbb_job_location","embeddable":true,"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/wpbb_job_location?post=127768"},{"taxonomy":"wpbb_job_type","embeddable":true,"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/wpbb_job_type?post=127768"},{"taxonomy":"wpbb_job_skill","embeddable":true,"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/wpbb_job_skill?post=127768"},{"taxonomy":"wpbb_job_locationType","embeddable":true,"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/wpbb_job_locationType?post=127768"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}