{"id":49238,"date":"2020-11-25T04:54:23","date_gmt":"2020-11-25T04:54:23","guid":{"rendered":"http:\/\/welovesalt.com\/sg\/jobs\/%wpbb_job_industry%\/customer-success-manager\/"},"modified":"2021-01-24T11:23:57","modified_gmt":"2021-01-24T11:23:57","slug":"customer-success-manager-49238","status":"archive","type":"wpbb_job","link":"https:\/\/welovesalt.com\/sg\/jobs\/technology\/customer-success-manager-49238\/","title":{"rendered":"Customer Success Manager"},"content":{"rendered":"<p><strong>Who is it for?<\/strong><\/p>\n<\/p>\n<p>Our client are providers of cloud based e-Commerce Platform and Omnichannel solutions. They are present in 28 countries and trusted by 40% of the top brands in the world <\/p>\n<\/p>\n<p><strong>What you will do?<\/strong><\/p>\n<ul>\n<li>Be an E-Commerce Expert facing customers.<\/li>\n<li>Guide customers and partners in planning, executing and measuring e-commerce programs and projects for various business models and company sizes<\/li>\n<li>Develop joint business plans and lead health check points<\/li>\n<li>Advocate internally for customers&#8217;, influencing processes and product decisions<\/li>\n<li>Establish strong relationships with our customers&#8217; middle to senior executives<\/li>\n<li>Understand the customer&#8217;s business demands and proactively support solving questions and issues while leveraging our knowledge base whenever possible<\/li>\n<li>Investigate the platform&#8217;s technical scenarios to address customer&#8217;s business and technical questions;<\/li>\n<\/ul>\n<p><strong>What you need to have?<\/strong><\/p>\n<ul>\n<li>A minimum of 3 years experience in various areas around E-Commerce<\/li>\n<li>Experienced in solving business problems and quickly picking up new tools or skills;<\/li>\n<li>Experience with PNL and business model;<\/li>\n<li>Business savvy: to get close to customers,<\/li>\n<li>Analytical<\/li>\n<li>Tech savvy:<\/li>\n<li>A strong communicator &#8211; both verbally and in writing<\/li>\n<li>A strategic thinker<\/li>\n<li>Able to work autonomously and has a very high level of energy<\/li>\n<li>Able to work with multiple cross-functional groups<\/li>\n<\/ul>\n<p><strong>APPLY NOW and GET IN TOUCH!<\/strong><\/p>\n<p>If you are interested, APPLY NOW or send your Word-formatted CV to Tasnim Rangwala (tasnim.rangwala@xpand.sg)<\/p>\n<p>(CEI No. R1879793 Licence No.: 07C3147)<\/p>\n<p>Salt is acting as an Employment Agency in relation to this vacancy.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/VFJhbmd3YWxhLjI3ODQ4LjEyMTEzQHNhbHQuYXBsaXRyYWsuY29t.gif\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Who is it for? Our client are providers of cloud based e-Commerce Platform and Omnichannel solutions. They are present in 28 countries and trusted by 40% of the top brands in the world What you will do? Be an E-Commerce Expert facing customers. Guide customers and partners in planning, executing and measuring e-commerce programs and&hellip;<\/p>\n","protected":false},"template":"","wpbb_job_industry":[59],"wpbb_job_location":[1004],"wpbb_job_type":[9],"wpbb_job_skill":[],"wpbb_job_locationType":[],"acf":[],"_links":{"self":[{"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/wpbb_job\/49238"}],"collection":[{"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/wpbb_job"}],"about":[{"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/types\/wpbb_job"}],"wp:attachment":[{"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/media?parent=49238"}],"wp:term":[{"taxonomy":"wpbb_job_industry","embeddable":true,"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/wpbb_job_industry?post=49238"},{"taxonomy":"wpbb_job_location","embeddable":true,"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/wpbb_job_location?post=49238"},{"taxonomy":"wpbb_job_type","embeddable":true,"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/wpbb_job_type?post=49238"},{"taxonomy":"wpbb_job_skill","embeddable":true,"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/wpbb_job_skill?post=49238"},{"taxonomy":"wpbb_job_locationType","embeddable":true,"href":"https:\/\/welovesalt.com\/sg\/wp-json\/wp\/v2\/wpbb_job_locationType?post=49238"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}