{"id":32281,"date":"2025-09-04T02:49:03","date_gmt":"2025-09-04T01:49:03","guid":{"rendered":"https:\/\/welovesalt.com\/usa\/jobs\/%wpbb_job_industry%\/technical-account-manager-crm"},"modified":"2025-09-04T02:49:03","modified_gmt":"2025-09-04T01:49:03","slug":"technical-account-manager-crm-32281","status":"publish","type":"wpbb_job","link":"https:\/\/welovesalt.com\/usa\/jobs\/technology\/devops-site-reliability\/technical-account-manager-crm-32281","title":{"rendered":"Technical Account Manager &#8211; CRM"},"content":{"rendered":"<p><strong>Our client is seeking a Technical Account Supervisor &#8211; CRM<\/strong> who can bridge client account management with hands-on technical CRM operations expertise. This role will be responsible for overseeing campaign execution, managing client communications, and providing technical guidance across Adobe Campaign (Classic v7 &amp; v8) and related CRM platforms.<\/p>\n<p>The ideal candidate will bring strong account service experience combined with a solid understanding of HTML, campaign operations, and CRM workflows &#8211; ensuring strategic alignment with client objectives while driving operational excellence.<\/p>\n<\/p>\n<p><strong>Responsibilities:<\/strong><\/p>\n<ul>\n<li>Oversee and coordinate end-to-end CRM campaign execution, from segmentation through QA and delivery. Including ensuring campaigns are delivered accurately, on time, and at the highest quality.<\/li>\n<li>Apply working knowledge of HTML for email content review and troubleshooting.<\/li>\n<li>Understand Adobe Campaign workflow development and assist in error resolution.<\/li>\n<li>Monitor execution logs, reporting outputs, and delivery results to maintain governance.<\/li>\n<li>Support ongoing platform migration efforts (Adobe Campaign Classic v7 &#8594; v8) and contribute to process documentation.<\/li>\n<\/ul>\n<p><strong>Requirements:<\/strong><\/p>\n<ul>\n<li>5+ years of account management or client service experience in digital marketing, CRM operations, or marketing technology.<\/li>\n<li>Hands-on experience with CRM platforms (Adobe Campaign preferred; Salesforce Marketing Cloud or similar is a plus).<\/li>\n<li>Working knowledge of HTML and email QA.<\/li>\n<li>Familiarity with campaign workflow design, segmentation, and CRM reporting.<\/li>\n<li>Bachelor&#8217;s degree in Marketing, Business, or related field preferred.<\/li>\n<\/ul>\n<p>Salt is acting as an Employment Agency in relation to this vacancy.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our client is seeking a Technical Account Supervisor &#8211; CRM who can bridge client account management with hands-on technical CRM operations expertise. This role will be responsible for overseeing campaign execution, managing client communications, and providing technical guidance across Adobe Campaign (Classic v7 &amp; v8) and related CRM platforms. The ideal candidate will bring strong&hellip;<\/p>\n","protected":false},"template":"","wpbb_job_industry":[1546],"wpbb_job_location":[723],"wpbb_job_type":[9],"wpbb_job_skill":[],"wpbb_job_locationType":[],"class_list":["post-32281","wpbb_job","type-wpbb_job","status-publish","hentry","wpbb_job_industry-devops-site-reliability","wpbb_job_location-new-york","wpbb_job_type-permanent"],"acf":[],"_links":{"self":[{"href":"https:\/\/welovesalt.com\/usa\/wp-json\/wp\/v2\/wpbb_job\/32281","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/welovesalt.com\/usa\/wp-json\/wp\/v2\/wpbb_job"}],"about":[{"href":"https:\/\/welovesalt.com\/usa\/wp-json\/wp\/v2\/types\/wpbb_job"}],"wp:attachment":[{"href":"https:\/\/welovesalt.com\/usa\/wp-json\/wp\/v2\/media?parent=32281"}],"wp:term":[{"taxonomy":"wpbb_job_industry","embeddable":true,"href":"https:\/\/welovesalt.com\/usa\/wp-json\/wp\/v2\/wpbb_job_industry?post=32281"},{"taxonomy":"wpbb_job_location","embeddable":true,"href":"https:\/\/welovesalt.com\/usa\/wp-json\/wp\/v2\/wpbb_job_location?post=32281"},{"taxonomy":"wpbb_job_type","embeddable":true,"href":"https:\/\/welovesalt.com\/usa\/wp-json\/wp\/v2\/wpbb_job_type?post=32281"},{"taxonomy":"wpbb_job_skill","embeddable":true,"href":"https:\/\/welovesalt.com\/usa\/wp-json\/wp\/v2\/wpbb_job_skill?post=32281"},{"taxonomy":"wpbb_job_locationType","embeddable":true,"href":"https:\/\/welovesalt.com\/usa\/wp-json\/wp\/v2\/wpbb_job_locationType?post=32281"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}