Global IT Vendor is seeking an experienced Business Analyst working at the client’s site to deliver a digital transformation project;
Responsibilities:
Collaborate with Project Managers to define the approach, deliverables, and estimated effort for business analysis tasks.
Prepare and document business requirement documents (BRDs) and functional specifications using industry best practices.
Facilitate communication between creative, business, and technical teams at various levels, including IT solution vendors, IT development team, marketing, and customer service.
Assist the Project Manager in defining project scope, clarifying requirements, and troubleshooting roadblocks in collaboration with the development team.
Build and maintain strong relationships with clients and vendors, acting as a liaison between stakeholders and development teams.
Provide client training on specific functions and utilities, including content administration.
Requirements:
3-5 years of business analysis experience, including planning, monitoring, requirements management, and solution validation.
Fluent in Cantonese and English.
Proven experience with e-commerce, web development, and mobile payments, including an understanding of enterprise e-commerce mechanisms like GWP/PWP.
Experience in a Technology-Enabled Services environment.
Familiar with business case development, SWOT analysis, BRDs, software requirement specifications
Strong background in business process re-engineering, and value stream mapping.
Expertise in agile and scrum methodologies.
Strong skills in BPMN, Flowchart, DFD, and UML 2.0 (class, use-case, sequence, state, activity diagrams).
Experience with JIRA and Confluence administration is essential.
Salt is acting as an Employment Business in relation to this vacancy.
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