Technical Support Engineer (Mandarin Speaker)

Ever wondered how the world stays connected through lightning-fast networks?

Our client, a global leader in LTE/5G wireless network solutions, is looking for a Technical Support Engineer (Mandarin Speaker) to be part of this exciting journey.

For those who love tackling technical issues and excel under pressure, this is an opportunity you won’t want to miss!

Who tick the boxes?

• Fluency in English & Mandarin (both spoken and written) is a must, as the role involves communication with English & Mandarin-speaking clients and stakeholders.
• Proven experience in Technical Support and Customer Care is essential for addressing customer issues with troubleshooting and providing excellent service.
• Demonstrates strong prioritization skills and the ability to collaborate effectively with stakeholders to align on key priorities.
• Excel in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required for success.
• A collaborative team member who works effectively with colleagues and stakeholders to achieve shared goals.
• Proficient in using ticketing systems to track, manage, and resolve customer issues efficiently.

Seeing yourself in shaping the future of communication? Reach out to me, Jason, at +60 12-360 6211

Feel free to reach out to me too if you are within the Creative and Tech space and would like to discuss your next move.

At Salt, our mission is Creating Futures by putting our clients, candidates, partners, and team members at the heart of everything we do. We extend our sincere appreciation to everyone who has contributed to our continued success.