Salt is hiring Advertising Product Support for a Social Media client on a yearly renewable contract role. This position will partner with internal product teams to provide end-to-end planning and execution support the client products. The ideal candidate will have a strong background in project management, experience with A/B testing and ads knowledge.
Collaborate with internal teams to develop comprehensive test plans and strategies, including establishing clear exit criteria and success metrics.
Own the operational execution of testing workflows, including recruitment outreach, test QA, and performance tracking across multiple projects.
Translate onboarding guides, feedback surveys, and email communications from English to Thai to ensure effective communication with testing participants.
Lead 1:1 feedback call with testing participants when applicable to gather valuable insights and feedback.
Monitor and troubleshoot the progress of tests to ensure overall program quality and consistency.
Identify and prioritize product issues and bugs, and quickly triage them to the relevant stakeholders for resolution.
5+ years of experience in project management, with a track record of successfully leading and delivering complex projects on time and with high quality
5+ years of experience in client-facing communications, with a proven ability to build and maintain strong relationships with clients and stakeholders.
Experience with A/B testing or qualitative testing (surveys, interviews), with a proven ability to design and execute experiments that drive product improvements and inform data-driven decisions.
Thai language proficiency required due to the nature of the job.
If this role sounds like your ideal job move, please reach out to me, Jaya at firstname.lastname@example.org alternatively you may apply via the system! Regret only shortlisted candidates will be notified.
CEI No: R1659595 / EA No: 07C3147
Salt is acting as an Employment Business in relation to this vacancy.