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IT Production Support Engineer (Freelance Contractor) – Banking client – Brussels
Duration: 6-12 months
Remote Working Available however you will be needed onsite for team meeting.
Your Role:
As a cross-functional production engineer, you will :
– Incident manager for Windows applications
– Carry out first-level diagnosis of production and pre-production incidents, and resolve them where necessary across the entire chain.
– Assist internal users
– Participate in the deployment of pre-production and production releases, and provide post-implementation support
– Perform problem management on recurring and major incidents.
– Participate and co-facilitate crisis conferences during major events.
– Work on improvement tasks (monitoring, problems, processes)
– Participation in hourly rotations 08h 16h – 10h 18h
– On-call duty during non-working hours + weekends (1 / month)
Your profile: IT Production Support Engineer (Freelance Contractor) – Banking client – Brussels
– Minimum 4 years’ higher education in IT or equivalent in IT working experience, ideally with one or more user support experiences in the banking sector
– ITIL, Service Now, SQL, Splunk
– Production support of business applications
– Distributed technologies, Web and Windows applications knowledge
– Incident management and Problem management
– Fluent written and spoken English
Please do send across to me the most up to date CV to eobiechefu@welovesalt.com
Upload your CV to our database.
Please let us know where you are, or where you would like to be in the world so we can point you in the right direction.