Customer Care Manager

Supply Chain

UAE-Dubai Permanent Negotiable

The ideal candidate is responsible for leading the Care/Warranty product within the global business in the region

Responsibilities
Establish and drive strategy for Care product and identify new growth opportunities
Analyze sales data, market trends, and consumer behavior to identify key performance indicators
Analysis of market trends, marketing, and promotional activities for competition to support our plans
Closely work with Customer Service to enhance experience and reduce customer VOCs
Drive channel expansion (mainly organized Retail, Carriers, B2B and Pure Players)
Design programs and initiatives to drive attach rate
Oversee regional P&L for all markets and channels
Influence key stakeholders across the organization to drive business objectives
Support the introduction of new lines of business across the region until they’ve reached critical mass (as-needed)

Salt is acting as an Employment Agency in relation to this vacancy.

Job Information

Job Reference: JO-2502-350250
Salary: Negotiable
Salary per: annum
Job Duration:
Job Start Date: 05/05/2025
Job Industries: Supply Chain
Job Locations: UAE-Dubai
Job Types: Permanent

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Customer Care Manager

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