Client Success Associate

Are you an experienced Account Manager who is keen to take on a role for an amazing digital tech start up across Malaysia, Singapore and Philippines? If you’re intrigue, keep reading!

Role Expectations:

• Support B2B clients in achieving onboarding and activation milestones and in driving product engagement.
• Proactively monitor client data and insights to iterate and optimize client experience, identify expansion opportunities and mitigate renewal risk.
• Manage incident and account escalations, engaging and aligning appropriate resources to drive toward resolution.
• Own and cultivate meaningful and deep relationships with key B2B client stakeholders.
• Maintain, Retain and Renew contracts with clients.

Important Requirements:

• Minimum of 2-3 years of experience in B2B client success, sales, business development, or consulting.
• Ability to build relationships and trust with different B2B client stakeholders, familiarity with HR stakeholders would be an advantage.
• Excellent written and verbal communication skills; can communicate clearly and effectively.

What’s In It For You:

• Being part of a meaningful and purpose driven start up, that makes the world a better place mentally. *Hints 😉

If you are self driven, highly motivated, people-centric who is driven by a desire to make a significant positive impact, we want you!! Click apply now or you can drop your resume to Clement Wong at CWong@welovesalt.com for other possibilities.

Note: This role is only open to applicants who DOES NOT require any work visa sponsorship at the moment. Only shortlisted candidates will be contacted.

Salt is acting as an Employment Agency in relation to this vacancy.