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API Technical Partner Manager

Singapore Contract Negotiable

Salt is hiring API Technical Partner Manager for a Social Media client for 6 month & renewable contract role. You will be the key service point of contact for the day-to-day issue management and prevention of all the major API Developers integration issues across the multiple products.

What you’ll do:

  • Manage technical and product issues for customers building on APIs, delivering the highest level of customer satisfaction.
  • Serve as the primary technical point of contact for multiple business products.
  • Guide our partners and clients to successful integrations with client APIs and Marketing solutions through deep technical collaboration and a focus on delivering business success.
  • Work closely with internal product and program managers to understand how clients can best use our APIs to further drive performance of their business metrics.
  • Conduct high-impact services including customized product training, product reviews, feature request prioritization, and on-site visits
  • Become an expert in the Ads API, Graph API, our products, and your customers to provide effective operational and technical consultation

What you’ll need:

  • Relevant years of working experience, at least 4+ years
  • Technical Support on API (can read/write scripts, debug and troubleshoot)
  • 40% support of the work in solving partner’s issues via tickets and 60% on product integrations like finding insights, helping partners integrate using our APIs, Debugging, and troubleshooting.

API Technical Partner Manager Role in Singapore – Apply now!

If this role sounds like your ideal job move, please do reach out to me, Jaya, at jvenkataraman@welovesalt.com alternatively you may apply via the system. You can also reach out to me for a confidential discussion or to explore other tech roles in Singapore.

CEI No: R1659595 / EA No: 07C3147

Salt is acting as an Employment Business in relation to this vacancy.

Job Information

Job Reference: JO-2404-342938
Salary: Negotiable
Salary per: month
Job Duration:
Job Start Date: 03/06/2024
Job Industries: Technology
Job Locations: Singapore
Job Types: Contract

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