API Technical Partner Manager

Salt is hiring API Technical Consultant for a Social Media client for 6 months & renewable contract role. You will be the key service point of contact for the day-to-day issue management and prevention of all the major API Developers integration issues across the multiple products.

What you’ll do:

• Manage technical and product issues for customers building on APIs, delivering the highest level of customer satisfaction.
• Serve as the primary technical point of contact for multiple business products.
• Guide our partners and clients to successful integrations with client APIs and Marketing solutions through deep technical collaboration and a focus on delivering business success.
• Work closely with internal product and program managers to understand how clients can best use our APIs to further drive performance of their business metrics.
• Conduct high-impact services including customized product training, product reviews, feature request prioritization, and on-site visits
• Become an expert in the Ads API, Graph API, our products, and your customers to provide effective operational and technical consultation

What you’ll need:

• Relevant years of working experience, at least 4+ years
• Technical Support on API (can read/write scripts, debug and troubleshoot)
• 40% support of the work in solving partner’s issues via tickets and 60% on product integrations like finding insights, helping partners integrate using our APIs, Debugging, troubleshooting.

If this role sounds like your ideal job move, please do reach out Jaya at jvenkataraman@welovesalt.com alternatively you may apply via the system.

CEI No: R1659595 / EA No: 07C3147

Salt is acting as an Employment Business in relation to this vacancy.