Business Process Analyst – Data Analysis Project

Purpose:

Identifying opportunities in Fashion, Beauty & Home for continuous improvement to business processes & systems. As well as delivering solutions that support the ability to manage a world-class Fashion, Beauty & Home business in order to deliver simple, fast, consistent, and innovative processes & systems.

To provide ongoing system, application, and process support through the up-skilling and issue resolution to the Fashion, Beauty & Home community, and relevant stakeholders.

Key Responsibilities:

Process & System support

* Providing support on all business processes escalated by IT & Support Specialists

* Assist the business with addressing changes to ways of working or processes.

Continuous Improvement

* Proactive in problem identification (through process analysis) and implementing improvements and enhancements to existing processes and systems.

* Operationalise and monitor (against plan) any initiatives or changes to business as usual.

* Identify and communicate impacts, risks, and issues timeously to all stakeholders.

* Work with the business to understand the business requirements and develop the Business Requirement Specification

* Input into the design, user acceptance testing, training and implementation of new business initiatives or changes to existing systems or processes

* Engage with relevant stakeholders to gain consensus on scope and impact on all cross functional areas.

* Facilitate brainstorms/workshops with Fashion, Beauty & Home community.

* Participate in solution selection and ensure solution delivers to the business requirements.

Training and Training Material

* Brief the support specialist on training content.

* Review training documentation and support training where required.

Communication with Stakeholders

* Integration with IT support teams, business users and suppliers, to effectively resolve and manage business system and process application problems.

* Be able to provide process leadership to users and other relevant stakeholders in Fashion, Beauty & Home

* Engagement with software vendors in conjunction with IT.

Key Competencies:

Relevant business diploma / degree (Retail business management/BCom/Clothing management/BScience/BA)

* 3-5 years relevant experience

* Extensive Retail experience.

* Good Knowledge of business IT systems

* Advanced Excel skills and computer literacy.

* Project management or analysis experience advantageous

* Ability to develop & deliver a plan aligned to strategy.

* Effective communication skills (written and verbal)

* Analytical skills

* Problem solving ability.

* Process thinking ability.

* Conceptual ability

* Teamwork

* Interpersonal skills

* Planning and organizing skills

* Business process design & documentation

Salt is acting as an Employment Business in relation to this vacancy.