Social Media Coordinator – Community

Salt has partnered with a large player in the retail sector looking for an exciting new role of Social Media Coordinator – this role consists of both Community Engagement Responsibilities and Social Media responsibilities.

This role is a full-time contract role until April 2023 with the opportunity to extend. This position is based in Macquarie Park however they have a Hybrid working model whereby employees are in the office 2-3 days per week.

What you will need:

• 2-4 years hands-on social media experience – paid and organic
• Minimum 1.5 years’ experience with Meta/Facebook advertising
• Hands-on experience and a strong understanding of social media platforms including Instagram. Facebook, Twitter, Tik Tok and Youtube
• Community management/engagement experience
• Self-motivated with a positive can-do attitude and a high-level of accountability
• A passion and strong understanding of all things social
• Ability to share the brands culture and proposition with followers in an upbeat, compelling and professional manner
• Excellent communication skills and customer service skills

What you will do:

• Community engagement on various social media platforms and pages (including outside of business hours)
• Ensure customer queries are managed ina timely manner and in line with each brand’s tone of voice
• Build brand LOVE by proactively identifying opportunities to have meaningful conversations and interactions with their social media community and shoppers
• Build relationships with like-minded brands
• Identify opportunities to improve customer experience
• Provide regular community engagement and social listening reporting
• Develop and execute Meta social paid media campaigns
• Ensure campaigns are delivered as briefed, on time and adhere to brand guidelines, industry/channel best practice and compliance requirements
• Closely monitor and analyse performance and provide input to increase campaign performance
• Be an active team member by collaborating and participating in campaign creative meetings
• Provide regular social and paid media reporting

This is a fantastic opportunity to work with a renowned Aussie company. This is a contract role until April 2023 with the opportunity to extend. The day rate is $270-$290/day depending on experience. If you are interested please reach out to me directly at dmurray@welovesalt.com

Salt is acting as an Employment Business in relation to this vacancy.