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Customer Experience Specialist

Sales

Sydney Permanent Up to AU$70000.00 per annum

Customer Experience Specialist

Hyper Growth Application

Our client are a dynamic start up who have built an award winning, booking application which is dominating the market. They’re growing across the globe rapidly in regions across North America & EMEA. Recently having been funded over $30M they’re looking to expand in Australia and this role will be first in region so it’s a super exciting time to join them on their journey.

They are looking for a superstar Customer Experience Specialist to be the voice of guidance for their customers. You will be responsible for handling all customer queries on email and actively present a great customer experience. You will support, consult and guide customers worldwide on a variety of their products. This will be both business users and consumer users.

Your Experience

– 2 years in customer support which include answering queries over email

– Excellent communication and written skills

– Passion in technology/SaaS

– Ability to work remotely and report into London

– Understand software such as Jira and Zendesk

– Experience with payment processing tickets

– Attend training in Europe

Salary – $70,000

Salt is acting as an Employment Agency in relation to this vacancy.

Job Information

Job Reference: JO-2001-156593
Salary: Up to AU$70000.00 per annum
Salary per: annum
Job Duration:
Job Start Date:
Job Industries: Sales
Job Locations: Sydney
Job Types: Permanent

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