Senior Tech Support – Engineer

Hiring !! – Senior Tech Support Engineer

– 12 Months contract with possibility of Extension/Permanency

– Offering $ 69 per hour including super

– Sydney Location

The Company

A well-established renowned software company who engages in the provision of enterprise cloud computing solutions. The firm delivers digital workflows on a single enterprise cloud platform called the Now Platform. Its product portfolio is focused on providing Information Technology, Employee and Customer workflows.

Job Responsibilities

* Demonstrated ability to troubleshoot difficult technical issues

* Any bi-directional, automated integration between two systems

* Working knowledge of the components in a web applications stack

* Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies acceptable)

* Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)

* Experience with relational databases (e.g. MySQL, Oracle)

* Experience administering: Linux/Unix OR Microsoft Server

* Strong personal commitment to quality and customer service

* Ability to understand and communicate complex technical systems

* Proven ability to maintain a professional demeanor when handling complex user issues

* Must able to work outside of normal business hours (evening/weekend shifts, holidays) as needed.

Required Skills

* A fundamental understanding of ITSM, ITIL, or CMDB

* Deep understanding of JavaScript.

* Advanced MySQL or Oracle experience

* Experience diagnosing performance degradation

* Understanding of remote administration via SSH, SNMP, WMI, Powershell.

* Strong interpersonal communication skills are essential.

Education Qualifications

Graduate with a Computer Science degree or equivalent and has had a developer or database administrator role for more than 2 years.

Benefits

· Flexible working arrangement – Hybrid

· Opportunity for career growth

Please note: You must have unrestricted Full Working Rights to be considered for this role.

Senior Tech Support Engineer – Apply today!

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx), or can share your resume at rsharma@welovesalt.com for a confidential discussion.

Salt is acting as an Employment Business in relation to this vacancy.