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Senior Tech Support Engineer
– 12 Months contract
– Offering $60 per hour including super
– Hybrid or WFH work arrangements (Sydney/Melbourne)
A well-established renowned software company who engages in the provision of enterprise cloud computing solutions. The firm delivers digital workflows on a single enterprise cloud platform called the Now Platform. Its product portfolio is focused on providing Information Technology, Employee and Customer workflows.
* Demonstrated ability to troubleshoot difficult technical issues
* Any bi-directional, automated integration between two systems
* Working knowledge of the components in a web applications stack
* Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
* Experience with relational databases (e.g. MySQL, Oracle)
* Experience administering: Linux/Unix OR Microsoft Server
* Excellent verbal and written communication skills
* Ability to understand and communicate complex technical systems
* Experience with one or more ServiceNow ITOM and ITAM products (CMDB & Asset Management, Orchestration, Discovery, Mid Server, Service Mapping, Cloud Provisioning and Governance)
* Understanding of SNMP traps and MIBs/OIDs
* Understanding of Networking concepts including TCP/IP, HTTP, concepts of firewall, load balancer and ports
* Familiarity with Powershell script
* Familiarity with VMware, AWS, Azure, Amazon EC2 including appropriate template types (ARM templates, CFT), Event Management Systems.
* Experience with network troubleshooting tools such as Wireshark, Traceroute
A graduate with a Computer Science degree or equivalent with developer or database administrator role for more than 2 years.
Please note: You must have Full Working Rights, OR be an Australian Permanent Resident, or Citizen to be considered for this role. Last date of application : 02 December 2022.
To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx), or can share your resume at email@example.com for a confidential discussion.
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