Our client, a well-established company working with luxury brands is looking for a Senior Customer Experience Executive to join their dynamic team.
Job Responsibilities:
- Maintain users’ engagement with the CX platform and improve customer satisfaction.
- Monitor and address NPS system for issues to ensure optimal customer engagement.
- Support the CX, CRM & CLC departments and execute effective customer centric initiatives,
- Utilize the CX platforms to identify and track the metrics of customer engagement with the business and compile reports based on those metrics.
Candidate Requirements:
- 3+ years’ experience in customer experience
- Experience using CX platforms
Salt is acting as an Employment Agency in relation to this vacancy.
Job Information
Job Reference: JO-2302-331037
Salary: AED16000.00 - AED19000.00 per month
Salary per: month
Job Duration:
Job Start Date: 26/04/2023
Job Industries: CRM & Marketing Analytics
Job Locations: UAE-Dubai
Job Types: Permanent
