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Customer Connections Specialist

HR & Business Operations

As you will gather, this is a secure industry and a leader within their field. Modern offices in fabulous Newmarket, you will be joining an established team who live and breath people-centricity (reflection of the wider business!).

Joining the Customer Connections team, you will be covering someone on leave (again, this is a great foot in the door!) and in an integral part of the business. Values driven, corporate business, with incredible people who are authentic on all fronts!

THE ROLE:

  • Manage customer requests via email (and phone), ensuring requests are within SLA
  • Ensuring database is maintained and correct at all times
  • Generate and supply quote letters to customers in timely manner
  • Create and maintain ICP information in all databases
  • Create customer invoices and process credits
  • Cross functional tasks, supporting wider team when required

WHO AM I & WHAT’S IN IT FOR ME?

  • Job security (8 month FTC) along with potential permanent opportunities (VERY exciting foot in the door)
  • Competitive base salary
  • Immediate starting contract
  • Leading brand to add to your CV
  • You will have previous administrative/customer care experience with excellent communication skills on all fronts
  • Natural people-centricity, meticulous work nature and confident to learn new systems (SAP or Siebel experience advantageous)

Interested? APPLY NOW

Job Information

Job Reference: JO-2501-349568
Salary:
Salary per: annum
Job Duration:
Job Start Date: 27/01/2025
Job Industries: HR & Business Operations
Job Locations: Newmarket
Job Types: Contract

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Customer Connections Specialist

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