Customer Connections Specialist

As you will gather, this is a secure industry and a leader within their field. Modern offices in fabulous Newmarket, you will be joining an established team who live and breath people-centricity (reflection of the wider business!).

Joining the Customer Connections team, you will be covering someone on leave (again, this is a great foot in the door!) and in an integral part of the business. Values driven, corporate business, with incredible people who are authentic on all fronts!

THE ROLE:

• Manage customer requests via email (and phone), ensuring requests are within SLA
• Ensuring database is maintained and correct at all times
• Generate and supply quote letters to customers in timely manner
• Create and maintain ICP information in all databases
• Create customer invoices and process credits
• Cross functional tasks, supporting wider team when required

WHO AM I & WHAT’S IN IT FOR ME?

• Job security (8 month FTC) along with potential permanent opportunities (VERY exciting foot in the door)
• Competitive base salary
• Immediate starting contract
• Leading brand to add to your CV
• You will have previous administrative/customer care experience with excellent communication skills on all fronts
• Natural people-centricity, meticulous work nature and confident to learn new systems (SAP or Siebel experience advantageous)

Interested? APPLY NOW