Partner Solutions Specialist- Gaming

Salt is hiring a ‘Partner Solutions Specialist’ who will act as a primary internal operational point of contact to resolve partners’ inquiries and support them on an ongoing basis.

This will be an operationally intensive role working with various internal processes and systems to keep our partners’ business running. You will work internally with key stakeholder teams and be a key point of contact for operations in APAC.

Responsibilities:

· Work cross-functionally to triage operational issues and help drive solutions for partners

· Offe high-touch solutions based on familiarity with product launch status and bugs

· Assist Strategic Partner Manager with high-value partners’ operational needs, such as filing tasks and communicating status internally to partner managers

· Align with product and operations teams to act as an expert on specific products & platform policies

· Proactively identify opportunities to improve partners’ platform experience through the creation of scaled messaging and education materials

· Serve as an internal advocate in connecting teams to product and operational solutions

· Proactively advocate for partners internally and push issues toward resolution

· Help to build community in various countries through community management and efficient communications

Minimum Qualifications

· BA/BS Degree or higher

· 3+ years of experience in online operations, consulting, or account, partner, or project management

· Advanced skill in MS Excel and PowerPoint.

· Communication and presentation experience, and the ability to serve as an internal spokesperson for creators and partners

· Experience working cross-functionally across partner teams

· Experience prioritizing when juggling multiple responsibilities on behalf of multiple partners

· Fluency in English required and Vietnamese, Tagalog, or Thai speakers are preferred.

Manage your job search in the right direction by applying via the links below. Alternatively, you can reach out on nagarwal@welovesalt.com for more details. (CEI No: R1223390 | License No: 07C3147)

Salt is acting as an Employment Business in relation to this vacancy.