Kitchen Runner

Salt is looking for a diligent staff to deploy to our esteemed client for their kitchen hub in Singapore.

• Provide proactive, prompt, and regular feedback and suggestions on Hubs/ Expansion Projects operational process improvement and efficiency
• Support the day-to-day operations of Expansion Projects:

• Handle food in a safe, hygienic, and sanitary manner
• Pack orders carefully to ensure that all orders are sent out correctly without missing items, condiments, or utensils.
• Assist in receiving goods, conducting daily inventory checks
• Resolve issues on the phone or face-to-face with customers (Consumers/ Eaters, Merchants, and Delivery Partners) and strive to deliver excellent customer service
• Nurture friendly relationships with customers to increase loyalty and boost the reputation

• Onboarding and training new Runners:

• Perform with high standards of compliance to SOPs to ensure Food Safety Standards:

• Comply with Food Safety SOPs to prevent cross-contamination and prevent leakage of trade/ business information
• Cleaning and sanitizing diligently without being told (including the toilet, hard-to-reach corners and crevices, and places usually overlooked)
• Assist in monitoring daily sales and inventory movement
• Assist in recording daily temperature logs

REQUIREMENTS

• Confident communicator with a high level of customer service attitude
• Takes the initiative and does more than is required without having to be told
• Have a “team member” mindset as opposed to “just an employee” mindset
• Work within all internal policies and procedures regarding health and safety, equal opportunities, confidentiality, and data protection
• Additional certification (e.g., in Diploma in Business Administration or Hospitality or WSQ Certificate in Food Hygiene) is a plus
• Comfortable with handling or having direct contact with products containing pork/ alcohol.

Salt is acting as an Employment Business in relation to this vacancy.