Trust & Safety Analyst

Overview

Salt is looking to hire a Trust & Safety Analysts (Multiple roles) to join of the global market employment market place for initial 3-6 months extendable contract role in Malaysia

You will have an opportunity to handle and address fraud or non-compliance queries, collaborating with stakeholders to safeguard the site against malicious activities.

The ideal candidate should have experience in an analyst or customer-facing role, with a strong passion for problem-solving, engaging with customers, learning about fraud prevention and risk mitigation, and actively contributing to a collaborative team

What you’ll do:

• Collaborate with internal and external stakeholders to resolve customer inquiries.
• Actively identify fraudulent or non-compliant advertisements and accounts.
• Analyze and manage alerts generated by detection tools.
• Offer recommendations for continuous improvement of detection rules.
• Identify emerging fraud trends and provide suggestions for risk mitigation

What You’ll Need :

• Basic understanding of identity theft, fraud, and industry risk trends is a plus.
• Experience working within a team in a medium to large enterprise is required.
• A passion for security and a customer-focused approach are key to success.
• Experience in querying data from multiple sources

If this role sounds like your ideal job move, please apply via the system!

Alternatively, you can reach out to me, Jaya for more information about this role, or to explore other Jobs in Singapore.

Regret only shortlisted candidates will be notified.

CEI No: R1659595 / EA No: 07C3147

Salt is acting as an Employment Business in relation to this vacancy.