Trust & Safety Analyst

Salt is looking to hire a Trust & Safety Analyst to join of the global employment market place for one year & extendable contract role in Malaysia

You will have an opportunity to handle and address fraud or non-compliance queries, collaborating with stakeholders to safeguard the site against malicious activities.

The ideal candidate should have experience in an analyst or customer-facing role, with a strong passion for problem-solving, engaging with customers, learning about fraud prevention and risk mitigation, and actively contributing to a collaborative team

What you’ll do:

• Collaborate with internal and external stakeholders to resolve customer inquiries.
• Actively identify fraudulent or non-compliant advertisements and accounts.
• Analyze and manage alerts generated by detection tools.
• Offer recommendations for continuous improvement of detection rules.
• Identify emerging fraud trends and provide suggestions for risk mitigation

What You’ll Need :

• Basic understanding of identity theft, fraud, and industry risk trends is a plus.
• Experience working within a team in a medium to large enterprise is required.
• A passion for security and a customer-focused approach are key to success.
• Experience in querying data from multiple sources

Regret only shortlisted candidates will be notified.

CEI No: R1659595 / EA No: 07C3147

Salt is acting as an Employment Business in relation to this vacancy.