UX Writer (Vietnam based)

UX WRITER (Vietnam based)

Location: Ho Chi Minh City, Vietnam

Industry: Fin-Tech

Our client – a fast growing company building multi-country digital bank, are in search for a UX Writer with regional context – a strong communicator who really understands the market; the way people talk to each other; and the kind of language that they might like to see from their bank.

Twenty months post-launch in South Africa, their first digi-bank reached 2.6m customers and this number continues to rise. They are expanding and launching a digital bank in the Philippines this year.

ABOUT THE ROLE

You’ll work together with UX designers, product owners and other key stakeholders under the guidance of the Lead UX Writer and Head of Design to help create a clear and meaningful conversation between our customers and our digital products. Your skills will be needed most when it comes to labelling, information architecture, UI copy, error handling, alerts, product comms and help/FAQ content.

• Helping to forge a style and voice for the brand that makes our customers feel safe and understood.
• Ensuring that all product messaging – from in-flow microcopy to notifications ­- is clear, accurate, useful and true to the brand.
• Collaborating with UX designers to create ergonomic and easy to navigate flows across different features, platforms and channels.
• Helping to ensure consistency in messaging across channels by teaming up with other sources of content in the organisation (such as the marketing and legal teams.)
• Reviewing data to understand customer behaviour and adapt messaging accordingly.
• Reviewing product messaging before it goes live.

ABOUT YOU

• Experience in writing for digital products in the Philippines market.
• A background in UX/product writing, content design or digital copywriting and a portfolio of work to back it up.
• A good understanding of design systems, including Material Design and Human Interface Design and the role of great writing within those systems.
• Demonstrable experience collaborating with different teams across countries and time zones.
• The ability to present and defend your UX writing decisions.
• Familiarity with information architecture.

If this sounds like you, APPLY now and GET IN TOUCH with SALT!

(Application without portfolio may not be considered for this position)

Registration ID R1982913

Salt Search Pte Ltd – EA 05C4494

Salt is acting as an Employment Agency in relation to this vacancy.