Advertising Product Support (Thai Speaking)

Salt is hiring Advertising Product Support for a Social Media client on a yearly renewable contract role. This position will partner with internal product teams to provide end-to-end planning and execution support the client products. The ideal candidate will have a strong background in project management, experience with A/B testing and ads knowledge.

Job Scope:

• Collaborate with internal teams to develop comprehensive test plans and strategies, including establishing clear exit criteria and success metrics.
• Own the operational execution of testing workflows, including recruitment outreach, test QA, and performance tracking across multiple projects.
• Translate onboarding guides, feedback surveys, and email communications from English to Thai to ensure effective communication with testing participants.
• Lead 1:1 feedback call with testing participants when applicable to gather valuable insights and feedback.
• Monitor and troubleshoot the progress of tests to ensure overall program quality and consistency.
• Identify and prioritize product issues and bugs, and quickly triage them to the relevant stakeholders for resolution.

Qualification:

• 5+ years of experience in project management, with a track record of successfully leading and delivering complex projects on time and with high quality
• 5+ years of experience in client-facing communications, with a proven ability to build and maintain strong relationships with clients and stakeholders.
• Experience with A/B testing or qualitative testing (surveys, interviews), with a proven ability to design and execute experiments that drive product improvements and inform data-driven decisions.
• Thai language proficiency required due to the nature of the job.

If this role sounds like your ideal job move, please reach out to me, Jaya at jvenkataraman@welovesalt.com alternatively you may apply via the system! Regret only shortlisted candidates will be notified.

CEI No: R1659595 / EA No: 07C3147

Salt is acting as an Employment Business in relation to this vacancy.