Music Content Operations Research Analyst

SALT is hiring Music Content Operations Research Analyst for one of the Social Media client on a yearly renewable contract role. You are expected to think creatively about ambiguous issues, passionate about problem-solving and will also be able to work across teams and regions.

What you’ll do:

• Manage day to day ongoing operations with music publishing and label partners
• Develop workflows for monitoring publishing data, music content and provide scalable solutions for issue identification and resolution
• Build visual reports to track publisher metrics and trends
• Communication with partners regarding onboarding specifications and data delivery, including general documentation
• Partner closely with cross-functional teams – including commercial partnerships, legal, product, and engineering – to scale operations support workflows across teams
• Develop a deep expertise in music rights management products and how they are being used across constituent groups
• Partner advocate for contractual rights-based decisions and actions
• Resolve issues via Cases tool with partners (labels and publishers, collection society) – troubleshooting on content or UGC (user-generated content
• Troubleshooting – errors in content ingestion (capturing meta data)
• Reporting – Accuracy of publishing usage reports delivered (quarterly)

What you’ll bring:

• 3+ years of experience in music account management, product management, online operations, consulting, or data analytics
• Technical operations capacity (ie. advanced querying, data fluency, read/write specs, troubleshoot data issues, scripting, etc., proficient in both SQL and Excel)
• Excellent communication skills and the ability to work cross-functionally, both internally and externally
• Knowledge of copyright and music licensing
• Knowledge of digital rights management products, especially for music

If you think this will be an ideal job move kindly reach out to me Jaya @jvenkataraman@welovesalt.com alternatively you may apply via the system

CEI No: R1659595 / EA No: 07C3147

Salt is acting as an Employment Business in relation to this vacancy.