Upload your CV
Upload your CV to our database
Please let us know where you are, or where you would like to be in the world so we can point you in the right direction.
Support Engineer (Malaysia)
Technology
Our client is a global telco company, and they are currently expanding the global support team.
With this, they are looking for a support engineer to join the growing team.
In this opportunity, you will be the 1st point of contact for covering L1 support to various clients. The company is following the “follow-the-sun” model which means this role will need you to support all the regions globally. With this, China is part of the region you will be covering; thus, Mandarin speaking will be required in this role too.
In terms of the product knowledge, you will be trained on different products of the business for the first few months. Ticketing system is being adopted, and you will be required to identify the issues and perform troubleshooting work.
Is this for you? What do you need?
-
Good communication skills with the fluency in both English and Mandarin.
-
Prior experience in showing customer care either via emails or calls would be ideal.
-
Prior experience in troubleshooting basic technical issues will be an added advantage.
For more details, click APPLY and you can also reach out to me Eva on +65 6372 9440.
Keen to explore other Tech jobs in Singapore or Malaysia? Get in touch with our team today.
CEI No: R1551057 / EA No: 07C3147
Salt is acting as an Employment Agency in relation to this vacancy.
Job Information
Job Reference: JO-2501-349650
Salary: Negotiable
Salary per: annum
Job Duration:
Job Start Date:
Job Industries: Technology
Job Locations: Singapore
Job Types: Permanent
Here are some related jobs
Data Specialist
SALT is hiring Data Specialist for a travel tech Client for 12-months & renewable contract role. The role requires both building and delivering success with key clients, by providing the…
NegotiableProduct Support Analyst (Japanese Speaking)
Salt Talent Search is looking for Product Support Analyst (Japanese Speaking) for a s contract role. You will be responsible for working with your team to ensure that daily service…
NegotiableSenior Data Analyst
Salt is looking for a Senior Data Analyst for 12-months & renewable contract role. This role is responsible for partnering with Strategic Partner Managers and stakeholders to develop regional strategy,…
Negotiable