Head of Account Management

Head of Account Management

About the Role
We’re a fast-growing, global SaaS company at the forefront of AI-driven business transformation, working with enterprise clients across multiple industries. Our platform empowers legal and business teams to uncover value, reduce risk, and drive strategic decision-making through intelligent automation.

We’re looking for a Head of Account Management to lead our enterprise growth efforts, developing strong relationships with existing clients, expanding strategic accounts, and driving consistent revenue growth across regions.

What You’ll Do

Strategic Leadership

• Design and execute a growth-focused account management strategy aligned with go-to-market priorities
• Own revenue targets within the enterprise customer segment for the assigned territory

Pipeline Development

• Develop scalable strategies to build a healthy pipeline and ensure consistent quota attainment
• Analyze pipeline performance and adjust tactics to stay on track with quarterly goals

Client Relationship Management

• Deepen relationships with key enterprise clients, focusing on account expansion and long-term value
• Identify client needs and align them with tailored solutions to drive mutual success

Performance Optimization

• Monitor KPIs including revenue growth, pipeline health, and customer retention
• Leverage CRM and sales tools to maintain accurate reporting and data integrity

Cross-Functional Collaboration

• Partner with Marketing, Product, and Customer Success to align on messaging, upsell opportunities, and customer success initiatives

What We’re Looking For

• 6+ years of experience in enterprise account management or B2B SaaS sales
• 3+ years in an AI or automation-focused software company
• Proven track record in leading teams to hit multi-million-dollar revenue goals
• Strong ability to lead strategically, analyze metrics, and optimize pipeline performance
• Excellent relationship-building and executive communication skills
• Bachelor’s degree in Business, Marketing, or related field (MBA a plus)

Success Metrics

• Meet or exceed annual and quarterly revenue targets
• Maintain strong pipeline coverage and consistent deal flow
• Increase customer satisfaction and Net Promoter Scores (NPS)
• Drive revenue expansion within existing accounts

Compensation

• Competitive compensation package & benefits
• High-growth SaaS environment with global reach
• Paid time off and wellness days
• Health, dental, and vision insurance
• Retirement savings plan
• Employee referral bonuses

We’re committed to building a diverse, inclusive workplace where everyone has a voice. All qualified applicants will be considered regardless of race, color, religion, gender, sexual orientation, age, disability, or background.

Salt is acting as an Employment Agency in relation to this vacancy.