AirFreight Controller

We are currently seeking an experienced and detail-oriented Airfreight Import/Export Clerk to join a fast-paced and dynamic operations team within a leading freight forwarding company. This is an exciting opportunity for someone with a background in airfreight logistics who is passionate about delivering excellent service and ensuring the smooth movement of goods across international borders.

Key Responsibilities:

• Prepare and verify air waybills and ensure all shipping documentation is accurate and complete.

• Ensure compliance with international export/import regulations and customs procedures.

• Maintain accurate and up-to-date records of all freight transactions.

• Calculate and record customer rates on airwaybills; prepare and send out invoices.

• Arrange PPECB inspections and compile pre-alert documentation (waybill, commercial invoice, phytosanitary certificate, PPECB).

• Track and trace shipments, ensuring timely delivery and addressing any delays or issues.

• Communicate effectively with customers, carriers, warehouses, and other departments to ensure efficient operations.

• Handle claims related to damaged, lost, or delayed cargo and escalate appropriately.

• Support the clearance of air, sea, and road shipments-both imports and exports.

• Conduct physical checks on consignments, including taking photos and recording product temperatures.

• Ensure shipments are packed according to specific airline requirements and that all pallet IDs match the packing list.

• Ensure proper labeling and documentation is included for all shipments.

• Upload shipment photos and relevant documentation to the shared system for access by internal teams and clients.

Candidate Requirements:

• Previous experience in freight forwarding, preferably in an airfreight import/export role.

• Strong understanding of international trade regulations and customs compliance.

• Familiarity with airline documentation, fumigation certificates, and freight charges.

• Good knowledge of Microsoft Office; experience with CargoWise is highly desirable.

• Excellent attention to detail and organisational skills.

• Strong communication skills, both written and verbal.

• Ability to prioritise workload, work under pressure, and meet deadlines.

• A proactive approach to problem-solving and customer service.

• Ability to work collaboratively as part of a team.

What’s in It for You?

• Be part of a supportive, friendly, and professional logistics team.

• Work with a company known for its efficiency, reliability, and global reach.

• Career development opportunities within a growing organisation.

Interested?
Apply now and take the next step in your logistics career with a company that values precision, teamwork, and excellence in service

Salt is acting as an Employment Agency in relation to this vacancy.