The Chief Administration Officer will be responsible for overseeing all administrative operations within the organization, ensuring smooth and efficient business functions. This includes managing financial controls, staff performance, communications, project coordination, and supporting services. The successful candidate will work closely with stakeholders, manage a diverse team, and maintain an optimal work environment across various administrative functions.
Key Responsibilities:
1. Finance
Develop and implement the office administration budget.
Oversee financial controls and reporting.
2. Staff Management
Lead and manage team performance, ensuring the development of individual and team competencies.
Handle industrial relations and manage employee recruitment and selection processes.
Ensure compliance with Occupational Health and Safety (OHS) regulations (16.2 appointed officer).
Strive to achieve optimal productivity levels within the Administration department.
3. Communication
Manage mass communication to staff.
Liaise with stakeholders and contractors, ensuring Service Level Agreements are adhered to.
Negotiate and manage building lease agreements.
4. Project Management
Plan and coordinate projects, ensuring they are completed efficiently and on time.
Evaluate the success and outcomes of projects.
5. Support Services
Manage outsourced services and the maintenance of office equipment.
Oversee car fleet management, building management, and maintenance of various office services (mail room, archive services, reception, and conference room facilities).
Manage procurement activities and cell phone contracts.
Ensure the proper management of refreshments, telephone services, and related administrative services.
Address and resolve any queries and correspondence as needed.
6. Customer Relations
Maintain high levels of customer satisfaction by managing queries and correspondence with service providers and clients.
Ensure seamless management of service provider relationships.
Required Skills and Knowledge:
Strong verbal and written communication skills across all levels of the organisation.
Proficient in English (both verbal and written).
Ability to coach, mentor, and manage staff.
Strong project management skills with the ability to handle multiple projects simultaneously.
Ability to perform under pressure and negotiate effectively.
Excellent organisational and problem-solving skills.
Analytical thinking and decision-making capabilities.
Familiarity with document management and archiving systems.
Knowledge of contract requirements and procurement procedures.
Qualifications and Experience:
Matric/National Diploma or equivalent qualification.
Qualification or experience in Administration Management, Procurement, or General Office Management (5-8 years preferred).
At least 5 years of experience in staff management.
Experience in preparing and managing large budgets.
Salt is acting as an Employment Agency in relation to this vacancy.
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