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Regional Operations Manager
The Regional Operations Manager is responsible for managing the company’s delivery operations within a specific geographic region. The role ensures that regional performance aligns with the business’s overall objectives and involves strategic engagement with clients to address operational challenges and improve efficiency.
Key Responsibilities
Oversee regional performance, conduct detailed analysis, and ensure alignment with business and customer goals.
Manage staffing models, clearly define contractor roles, and foster a high-performance culture.
Implement and ensure compliance with policies, procedures, and systems at the regional level.
Maintain the region’s brand reputation and manage assets across delivery verticals.
Develop and maintain clear communication channels with internal and external stakeholders.
Build strong relationships with clients, vendors, and partners to achieve business objectives.
Analyse regional performance, propose improvements, and implement strategies to boost efficiency.
Build and maintain a motivated team aligned with company values.
Provide leadership and advisory support to the executive committee on risk management and business improvements.
Seek and implement opportunities for operational improvements.
Prepare and manage regional budgets, ensuring cost control and variance management.
Oversee resource planning, allocation, and management in line with company policies.
Key Performance Indicators (KPIs)
- Achievement of regional KPIs and service level agreements.
- Successful policy implementation and compliance.
- Evidence of continuous improvement initiatives.
- Effective risk and asset management.
- Positive customer feedback and engagement.
Job Requirements
Education & Experience:
- Minimum B.Com in Business or related field.
- 5-7 years in operations management, with 3 years at middle management level. Experience in logistics is preferred.
Skills & Competencies:
- Advanced MS Office and data analysis skills.
- Strong project and operations management abilities.
- Excellent negotiation, leadership, and communication skills.
- Ability to multitask and work under pressure.
- Strategic planning, problem-solving, and stakeholder management expertise.
- Financial management and budgeting proficiency.
- Innovative, self-motivated, and adaptable.
Salt is acting as an Employment Agency in relation to this vacancy.
Job Information
Job Reference: JO-2408-345704
Salary: ZAR720000.00 - ZAR960000.00 per annum
Salary per: annum
Job Duration:
Job Start Date:
Job Industries: Sales
Job Locations: Johannesburg
Job Types: Permanent