Account Manager

My client, a SaaS-Enabled small business CRM software that is revolutionising its industry are looking to expand their Account Management team. As a critical member within the team, you will be a reliable, relationship driven individual and your authenticity as an employee is a power to be reckoned with.

This is a unique opportunity to join a dynamic, hardworking team that share a mutual passion for the Tech Industry and are motivated to provide the right solutions for their diverse client base.

This role is targeted towards individuals who have a background in B2B selling and account management, have excellent client communication experience and skills and are detail oriented. If you pride yourself on your ability to prioritise workloads effectively whilst maintaining a strong work ethic, and a natural desire and passion to build great customer connections, then this is the role for you!

Responsibilities:

• Be the main point of contact for partners and businesses on all commercial activities
• Qualify warm leads/ assigned accounts and manage and drive Saas Platform adoption
• Meet and exceed KPI’s daily, weekly and monthly around retention and conversions
• Represent the brand and ensure a positive customer experience
• You will Identify up-sell and cross sell opportunities and work with other teams internally to create additional value for your clients

What you will bring

• Bachelor’s Degree
• Inbound account management experience dealing with B2B
• Excellent written and verbal communication, presentation, and interpersonal skills
• Strong sense of initiative and customer service orientation
• Ability to adapt and achieve targets in a dynamic, fast paced working environment
• Experience working with online marketplaces or SaaS platforms

I encourage anyone who has customer facing experience to apply. This team is dedicated to hiring based on attitude, aptitude to learn and passion in excelling amongst a strong team of likeminded Account Managers!

If you are actively seeking new opportunities and have the relevant experience, please apply to the link provided.

Salt is acting as an Employment Agency in relation to this vacancy.