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AU$1000 - AU$1100.00 per dayTechnical Support Engineer- Japanese speaking preferred
Technology
Technical Support Engineer
· World’s leading Software Company Delivering Cloud Computing Platform
· Candidates who can speak Japanese will be given first preference.
· 12 months contract opportunity- with a high potential to go perm
· Location: Sydney CBD- hybrid work model
Responsibilities:
- As an application/technical Support Engineer you will provide technical support to customers.
- Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
- Reports design, reliability and maintenance problems or bugs to design engineering/software engineering.
- Provides support to customer/users where the product is highly technical or sophisticated in nature.
Skills required:
- Demonstrated ability to troubleshoot difficult technical issues
- Working knowledge of the components in a web applications stack
- Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
- Experience with relational databases (e.g. MySQL, Oracle)
- Experience administering: Linux/Unix OR Microsoft Server
- Excellent verbal and written communication skills
- Works well in a team environment
- Strong personal commitment to quality and customer service
- Ability to understand and communicate complex technical systems
- Proven ability to maintain a professional demeanour when handling complex user issues
Desired Skills
- Experience with ServiceNow platform
- Understanding of Networking concepts including TCP/IP, HTTP, concepts of firewall, load balancer and ports
- Familiarity with VMware, AWS, Azure, Amazon EC2 including appropriate template types (ARM templates, CFT), Event Management Systems.
- Experience with network troubleshooting tools such as Wireshark, Traceroute
Please Note: Due to the nature of the role, Candidates Must be based in Sydney and must be Permanent Residents or Citizens to be considered for this role.
To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx), or please send through a copy of your latest CV to cadvani@welovesalt.com for a confidential discussion.
Salt is acting as an Employment Business in relation to this vacancy.
Job Information
Job Reference: JO-2307-336172
Salary: AU$57 - AU$450 per day
Salary per: day
Job Duration:
Job Start Date: 14/08/2023
Job Industries: Technology
Job Locations: Sydney
Job Types: Contract
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