Risk Analyst

Salt Talent Search is looking to hire a Risk Analyst for a 10 months contract role.

Responsibilities

• To support Trust team in making sure tickets and queues are within service level agreement
• Educate users on how to maintain security and safety while using Airbnb responsibly
• Investigate complex situations and potential fraud surfaced in escalations
• Understand our risk systems and investigate account patterns
• Maintain high levels of confidentiality while performing investigations
• Comprehensively document investigations
• Develop and maintain a comprehensive understanding of online fraud
• Demonstrate great judgment and be open to sharing what you know with others.

What Will You Need:

• 1-2 years of experience within risk management, fraud prevention, or Trust and Safety
• Must be available for a regular schedule of 5 days work per week (40 hours), mutually agreed with your Lead, which may include weekend days and public holidays. Shifts may include evening or early morning hours.
• Excellent interpersonal and communication skills, both written and verbal, to help our community in a tactful and diplomatic manner. Ability to balance fraud prevention alongside a positive customer experience.
• Excellent problem solving, critical thinking, analytical, ability to organize and work independently with rapidly changing priorities
• Strong investigative ability, internet research, organizational, and analytical skills.
• Ability to multi­task, learn and adapt to new technologies.
• Ability to remain calm in time sensitive situations
• Detail oriented:­ you do your due diligence when completing an investigation

Risk Analyst Job in Singapore – Apply now!

If you think this is your ideal job, please hit the apply button or write to me at vramaswamy@welovesalt.com for a confidential discussion. Regret only shortlisted candidates will be notified.CEI No: R1659595 / EA No: 07C3147

Salt is acting as an Employment Business in relation to this vacancy.