Retail Banking Country Technology Manager

Salt Talent Search is currently seeking a Country Technology Manager for a prestigious client in the Banking sector. This role presents an exceptional opportunity, complete with a clear career progression plan, making it an ideal fit for ambitious individuals looking to pursue a fulfilling career.

Role Responsibilities

In the capacity of a strategic business collaborator, the Country Technology Manager is tasked with upholding the technological infrastructure capabilities of the Bank. This encompasses delivering crucial support to the operations of the Retail, Wealth, and Private Banking Segments. Additionally, the role involves guaranteeing strict compliance with Country and Group policies, adherence to statutory regulations, local banking laws, anti-money laundering regulations, and industry standards. The top priority is to maintain uninterrupted service availability and the stability of the IT infrastructure that underpins essential client-facing services across different sectors.

The role involves working with various functions, APIs, and infrastructure related to retail banking.

Percentage of the role on how it is categorised :

1. Project Management – 20%
2. MAS Engagement – 10%
3. Safe landing of projects ( stable , highly available for clients ) Technology and business
   Example : In Mutual fund journey , an individual will be handling end to end Once the fund is brought ( how the quote comes , he should know what happens in the background on how is it approved, on how is it released) When there is a problem he should also know how to resolve it.
4. Stakeholder management – 20%
5. Business Interaction with the following: Business heads Contact centers
6. Front line Risk Management – 10%
7. Service Management – 20%
8. TRM ( Tech Risk management ) Breaches Incident problem management Innovation – 10%
9. Data Analyst Block chain Trust partnerships Audit – 10%
10. Inspections Engagement of Technology – 10%

Strategy

Collaborate with key stakeholders to develop and implement a comprehensive technology service strategy. Provide thought leadership in innovative technology deployment, create transformative solutions in line with business strategies, and influence technology investments.

Business

Ensure technology services meet business needs within SLAs. Review and advise on service improvements. Plan capacity for growth. Streamline processes in major projects. Collaborate for enhanced client experience and revenue. Facilitate business meetings with relevant representation

Processes

Align Group Technology’s change management with country needs and assess changes’ impact. Support incident management for significant incidents, implementing policies in line with Group standards. Integrate operational disciplines, drive efficiency improvements, and ensure security for client information and assets. Streamline processes and improve client service through collaboration. Enhance business satisfaction with Group Technology services and align regional awareness with Group plans.

People & Talent

Lead by example to instill the right culture and values in the team. Provide feedback for key Group Technology personnel to align objectives with country technology needs. Adjust CTM team resources based on assessments from country business and Group Technology.

Risk Management

Facilitate balanced agreements between business groups and Group Technology, manage technology risks, and enforce compliance. Oversee Information Security Risks and ensure business continuity. Address and report risks, responding to technology risk needs and escalating significant issues to Group Technology for action.

Governance

Support the Cluster CTOO in implementing group policies and maintaining compliance standards. Establish effective change management processes. Cultivate relationships with COOs, oversee regulatory audits, and prioritize risk and compliance while promoting the Group’s ethical culture.

Regulatory & Business Conduct

Exemplify Group values and ethics, ensuring the highest ethical standards, regulatory compliance, and adherence to laws and guidelines.

Lead the team in achieving the Bank’s Conduct Principles and address risk, conduct, and compliance matters proactively with others.

Retail Banking Country Technology Manager Job in Singapore – Apply now!

Please share us your updated CV to dthiagarajan@welovesalt.com.

CEI No: R1437563 / EA No: 07C3147

Salt is acting as an Employment Agency in relation to this vacancy.