Sales Engineer

Salt is looking to hire a Sales Engineer for the Network Security technology client for 12 months & renewable contract role. This position calls for someone who possesses a good technical and sales background and works proactively to drive results. This person is a self-starter, flexible, has a high level of integrity and is action and goal-oriented in a fast-paced, team-oriented, collaborative environment.

Job Scope:

Ongoing Technical Support:

• Provide expert technical support and resolve issues.
• Assist customers with product usage and inquiries.

Pre-Sales Support and Proof of Concept (PoC):

• Identify customer needs and provide technical solutions.
• Conduct technical presentations, demos, and manage PoC projects.
• Build strong technical relationships with customers.
• Direct customers to appropriate support channels for non-technical issues.
• Communicate customer feedback to R&D and product teams.
• Collaborate with internal teams to resolve technical challenges.

Product Knowledge and Training:

• Maintain product knowledge and train customers and staff.
• Serve as a technical resource for the team.

Project Management:

• Lead customer deployment projects.
• Ensure successful implementation and configuration of solutions.

Qualification:

• Proven work experience as a Sales Engineer for the last 8 years
• Proven track record selling cyber security complex enterprise solutions
• Own relationship with assigned clients and ensure satisfaction of all assigned clients, and aid clients in achieving their goals and success criteria defined.
• Conduct deep technical discovery
• Build with customer business success stories and case studies according to methodology defined
• Work closely with Product and R&D teams to represent the customer and ensure deliverables are according to the customer requirements specifications
• Ability to creatively explain and present complex concepts in an easy-to-understand manner
• Perform 1st-level support and triage of client technical issues and create detailed tickets outlining reported problems

If this role sounds like your ideal job move, please apply via the system.

Alternatively, if you have further questions or wish to explore other tech roles in Singapore, please reach out to Jaya.

Regret only shortlisted candidates will be notified.

CEI No: R1659595 / EA No: 07C3147

Salt is acting as an Employment Business in relation to this vacancy.