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Client Engagement
Gather and analyse client business requirements.
Conduct workshops to understand and document business processes.
Present tailored demonstrations of the solution to prospective clients.
Assist in preparing proposals, statements of work, and scoping documents.
Maintain strong client relationships through effective communication and delivery.
Provide training and support to end-users.
Project Delivery
Implement Microsoft Dynamics 365 Business Central solutions for clients.
Lead and/or participate in requirement analysis workshops.
Document functional requirements and specifications.
Configure and customize BC based on client needs.
Conduct testing and support client UAT.
Provide post-go-live support and troubleshoot any issues.
Work with technical teams to develop and implement customisations.
Ensure deliverables meet quality standards and client expectations.
Internal Collaboration
Collaborate with developers, architects, and project managers.
Participate in internal knowledge-sharing sessions.
Stay updated on the latest BC features and best practices.
Assist in developing and refining internal implementation tools and standards.
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