Sales Account Manager

Salt is hiring a ‘Sales Account Manager’ to cover both Enterprise & Mid-Market accounts in SEA, predominantly for the Philippines, Malaysia, Indonesia & Vietnam markets.

We are a great partner for both customers and internal peers and serve as the single point of contact for our existing clients covering all solutions of the Digital Experience (DX). Together with our customers, we set expectations for their experience, keep ongoing account’s information up-to-date and support inquiries from our clients to reach a high rate of happy customers.

Key Responsibilities:

• Responsible for a selected set of Digital Experience customers, largely based on a market geography
• Work with clients and partners to ensure that customers are successfully using the solutions and keep them
• Support our customers with specific solution resources available and with their issues and concerns
• Identify and grow opportunities, ensure growth attainment and assess renewal risks
• Keep customer satisfaction high to derive an outstanding level of customer retention

Skills :

• Thoroughly understanding of the technology sales cycle, preferably in a SaaS environment.
• Strong sales and account management skills with the ability to sell value in a competitive environment.
• Ability to support clients throughout the entire customer journey from onboarding through to contract renewal.
• Ability to establish long-term trusted relationships with customers and internal stakeholders.
• Capable of handling stressful situations like a pro, constantly looking to expand own knowledge and skills and customer-centric, resulting in impressive retention rates.

Sales Account Manager Job in Singapore – Apply now!

Manage your job search in the right direction by applying via the links below. Alternatively, you can reach out to Neha at nagarwal@welovesalt.com for more details. Alternatively, you can already contact me for a confidential discussion or to discuss other Sales roles in Singapore.

(CEI No: R1223390 | License No: 07C3147)

Salt is acting as an Employment Business in relation to this vacancy.