Order to Cash Supervisor

Order to Cash Supervisor

This role is an essential part of the Finance team. As a leader in our Finance Hub you will contribute to the operations and management of the Finance Shared Service Centre. You will be accountable for ensuring that all transactions associated with the Accounts Receivable process are carried out in a timely and efficient manner. Meeting and exceeding business led SLA standards whilst also providing support across other areas of the Shared Service Centre as needed.

The role requires an ambitious individual who will bring energy and technical expertise to this dynamic, diverse and highly creative company.

This role reports to the Hub Finance Head.

Responsibilities

• Manage effective transaction processing in line with policy and processes.
• Answering customer and business queries in a timely and effective manner.
• Resolve any customer statement queries.
• Lead collections activity to ensure timely collection of amounts owed.
• Approval of customer payment allocation batches.
• Review and approve client job closure.
• Detailed tax compliance knowledge related to Account Receivable processes.
• Document processes during knowledge transfer using standard templates.
• Review and approve documented processes.
• Review and approve changes to Vendor Master file data for both new and existing suppliers.
• Contribute to the wider centre, supporting other team members as needed to help ensure the continued success of our centre.
• Contribute to the identification and deployment of continuous improvement opportunities to refine processes and controls.
• Provide operational cover for PTP Supervisor for approvals and other relevant tasks.
• Completion of month end tasks.
• Generation of accounts receivable debtor listings. Review to ensure timely escalation of aged outstanding amounts.
• Guide and manage the OTC team to meet and exceed agreed business SLA targets.
• Lead, manage and motivate the Account Receivable team.

What are we looking for?

• Knowledge of the Media or Digital sectors an advantage, but not a requirement.
• Prior experience working in a Shared Service Centre environment.
• Good communication, influencing, collaboration and relationship building skills across global cultures.
• Must be a team player but capable of working alone.
• Demonstrate being curious, robust and self-motivated, driving improved financial control within our business.
• Desire to drive improvements in the end-to-end process for accounting and reporting.
• Experience of working in a standard ERP with specific experience of NetSuite desirable.
• Fluent English language skills. Other languages an advantage.
• Experienced in Microsoft office packages.
• Educated to college standard.
• Prior experience: 10 years working in an Accounts Department or Shared Service Centre with at least 2 leading an Account Receivable team.

Salt is acting as an Employment Agency in relation to this vacancy.