Ticketing Coordinator (Hospitality Administrator)

Hey Networkers!

I have an exciting new role to fill & I’m on the lookout for a talented Ticketing Coordinator to join my client’s awesome team in the Events industry. If you’re someone who thrives in a fast-paced environment, excels in administration, and loves to stay organized, I want to hear from you!

Administration, Allocation, and Reconciliation:

• Managing all Agent and Online bookings
• Daily processing of bookings
• Ensuring proper suite inventory management
• Monitoring client payments and providing regular feedback
• Supplying payment status information to departments and the sales team
• Preparing and distributing the Daily Sales Report
• Assisting in internal business processes and administration

Operations:

• Implementing and overseeing suite/area checklists
• Managing guests and clients effectively
• Ensuring compliance with Health and Safety protocols

Finance:

• Compiling monthly commission reports
• Assisting with client invoicing when necessary
• Handling Purchase Orders and E-requisitions
• Loading and reconciling expenses (including Travel claims and Credit card)
• Providing support to the sales team with invoicing tasks

Divisional Administration:

• Assisting with various administrative needs
• Managing suite renewals, including client communication, contract drafting, and invoicing
• Overseeing smaller events (below 150 pax)
• Handling driver requests and assisting with proposal and tender documentation

Customer Relations:

• Responding promptly to customer inquiries with a 12-hour response time
• Collaborating closely with the operations team to ensure efficient processes
• Managing ticket distribution and overseeing the ticketing process
• Building strong relationships with key customers and assisting with suite renewals

Adhoc Inventory Responsibilities:

• Hosting suites as required at various events
• Willingness to work at Hospitality events nationwide

Knowledge, Skills, and Abilities:

• Strong project administration skills
• Exceptional administration skills
• Proficiency in Excel and numeracy
• Effective time management
• Clear and concise communication skills across all levels
• Ability to interpret and work with spreadsheets

Personal Attributes:

• Team player
• Strong communication skills
• Keen attention to detail
• Analytical and problem-solving abilities
• Dynamic and proactive mindset

Education and Experience:

• Relevant tertiary qualification
• Minimum of 3 years of working experience
• Solid experience managing large supplier accounts
• Ability to excel in a fast-paced, streamlined environment
• Accounting background and experience are advantageous
• Own transportation is essential

Salt is acting as an Employment Agency in relation to this vacancy.