App Product Manager

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This client is seeking a seasoned App Product Manager who has experience with coding (best case: former engineer).

Duties and Responsibilities:

  • Translate business strategy into an exceptional App and WhatsApp channel.
  • Define product features aligned with business objectives.
  • Manage and prioritize the product backlog.
  • Act as a key point of contact for IT teams and external suppliers.
  • Escalate and address App and WhatsApp issues.
  • Monitor and optimize product performance for enhanced user engagement.
  • Collaborate globally with IT, suppliers, marketing, and operations teams.
  • Gather customer feedback, aligning global standards with local needs.
  • Conduct market research for product improvement and differentiation.
  • Define and prioritize features to boost revenue, CLV, and reduce churn.
  • Align closely with the Head of Loyalty to deliver key customer benefits.
  • Manage the product lifecycle from ideation to launch.
  • Maintain key supplier relationships and budgets.
  • Leverage data insights for business retention and CLV initiatives.
  • Communicate product vision and success metrics to stakeholders.
  • Continuously enhance product processes for efficiency.

Minimum Requirements:

  • Essentials:
    • 5 years of Product Manager experience in digital channels.
    • Expertise in managing build and run projects.
    • Experience with prototyping, testing, and validating product hypotheses.
    • Proven ability to define, prioritize, and communicate a product roadmap.
    • Hands-on experience in Agile environments, applying lean principles.
    • Excellent communication and collaboration skills.
    • Proven experience in driving customer value through engagement and retention.
  • Desirables:
    • Technical acumen and passion for technology.
    • Understanding of UI/UX design concepts.
    • Experience with JIRA, Confluence, and loyalty value propositions.
    • Project Management skills.
    • Ability to lead cross-functional stakeholders and drive efficiency.
    • Results-driven, fast learner, and adaptable to a fast-paced environment.

Salt is acting as an Employment Agency in relation to this vacancy.

Job Information

Job Reference: JO-2401-340979
Salary per: annum
Job Duration:
Job Start Date: 2024-03-04
Job Industries: Technology
Job Locations: Cape Town
Job Types: Permanent

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