Technology

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Online Programme Manager

Technology

About the Role
We are seeking an experienced Programme Manager to lead and deliver a high-impact portfolio of digital and e-commerce projects. This role will be instrumental in driving transformation across multiple categories including fashion, beauty, home, and food. You will work within a fast-paced Digital Product and DevOps environment, helping to shape how cross-functional teams scale, operate, and deliver at pace.

This is an opportunity to contribute to a growing digital team focused on improving customer experience and operational excellence through strategic programme delivery and commercial leadership.

Key Responsibilities

Programme Management

  • Lead end-to-end programme delivery, from funding and discovery through to execution, financial oversight, and benefits realisation.

  • Coordinate resource allocation, workflow planning, and project scheduling across initiatives.

  • Provide regular reporting on programme deliverables, critical path, and performance metrics.

  • Drive collaboration across Fulfilment, Operations, Digital Product, and IT to meet strategic online growth goals.

  • Manage stakeholders across the business and confidently communicate programme status to senior leadership.

  • Shape and evolve the Digital Product and DevOps operating model to enhance delivery velocity, team scalability, and process maturity.

  • Actively manage risks, issues, and dependencies, ensuring clear resolution paths.

  • Prepare and present updates in Steering Committees and other executive forums.

  • Ensure delivery quality aligns with agreed standards and best practices.

Commercial & Financial Management

  • Build and manage commercial models that reflect the true value and cost of digital initiatives.

  • Monitor uptake and performance of digital products and use insights to refine delivery strategy.

  • Evaluate cost vs benefit assumptions to support sound investment decisions.

  • Identify opportunities to reduce digital acquisition costs without compromising quality.

  • Prepare the commercial budget in alignment with overall digital strategy, and monitor financial performance to identify cost-saving opportunities.

  • Ensure financial management principles are applied consistently across the programme.

Minimum Requirements

  • 8-10 years’ experience in senior Project or Programme Management roles, preferably within e-commerce or digital environments.

  • A degree in Finance, Business Studies, Information Systems, or a related field.

  • Deep commercial acumen and experience managing budgets and benefits realisation.

  • Proven ability to lead cross-functional delivery teams and large-scale transformation programmes.

  • Familiarity with Agile methodologies and experience working in Digital Product and DevOps operating models.

  • Ability to communicate with clarity and confidence at all levels, including executive stakeholders.

  • Strong analytical mindset and experience with risk, issue, and change management processes.

  • Contract and vendor management experience is advantageous.

Key Competencies

  • Strategic thinking and innovation within digital business models.

  • Strong data and financial analysis capabilities.

  • Ability to lead and influence across multiple disciplines and stakeholder groups.

  • Commercial orientation with a continuous improvement mindset.

  • Executive presence and the ability to manage change and complexity at scale.

Salt is acting as an Employment Agency in relation to this vacancy.

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Job Information

Job Reference: JO-2506-354528
Salary:
Salary per: annum
Job Duration:
Job Start Date: 01/08/2025
Job Industries: Technology
Job Locations: Cape Town
Job Types: Permanent

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