Online Programme Manager

About the Role
We are seeking an experienced Programme Manager to lead and deliver a high-impact portfolio of digital and e-commerce projects. This role will be instrumental in driving transformation across multiple categories including fashion, beauty, home, and food. You will work within a fast-paced Digital Product and DevOps environment, helping to shape how cross-functional teams scale, operate, and deliver at pace.

This is an opportunity to contribute to a growing digital team focused on improving customer experience and operational excellence through strategic programme delivery and commercial leadership.

Key Responsibilities

Programme Management

• Lead end-to-end programme delivery, from funding and discovery through to execution, financial oversight, and benefits realisation.

• Coordinate resource allocation, workflow planning, and project scheduling across initiatives.

• Provide regular reporting on programme deliverables, critical path, and performance metrics.

• Drive collaboration across Fulfilment, Operations, Digital Product, and IT to meet strategic online growth goals.

• Manage stakeholders across the business and confidently communicate programme status to senior leadership.

• Shape and evolve the Digital Product and DevOps operating model to enhance delivery velocity, team scalability, and process maturity.

• Actively manage risks, issues, and dependencies, ensuring clear resolution paths.

• Prepare and present updates in Steering Committees and other executive forums.

• Ensure delivery quality aligns with agreed standards and best practices.

Commercial & Financial Management

• Build and manage commercial models that reflect the true value and cost of digital initiatives.

• Monitor uptake and performance of digital products and use insights to refine delivery strategy.

• Evaluate cost vs benefit assumptions to support sound investment decisions.

• Identify opportunities to reduce digital acquisition costs without compromising quality.

• Prepare the commercial budget in alignment with overall digital strategy, and monitor financial performance to identify cost-saving opportunities.

• Ensure financial management principles are applied consistently across the programme.

Minimum Requirements

• 8-10 years’ experience in senior Project or Programme Management roles, preferably within e-commerce or digital environments.

• A degree in Finance, Business Studies, Information Systems, or a related field.

• Deep commercial acumen and experience managing budgets and benefits realisation.

• Proven ability to lead cross-functional delivery teams and large-scale transformation programmes.

• Familiarity with Agile methodologies and experience working in Digital Product and DevOps operating models.

• Ability to communicate with clarity and confidence at all levels, including executive stakeholders.

• Strong analytical mindset and experience with risk, issue, and change management processes.

• Contract and vendor management experience is advantageous.

Key Competencies

• Strategic thinking and innovation within digital business models.

• Strong data and financial analysis capabilities.

• Ability to lead and influence across multiple disciplines and stakeholder groups.

• Commercial orientation with a continuous improvement mindset.

• Executive presence and the ability to manage change and complexity at scale.

Salt is acting as an Employment Agency in relation to this vacancy.