UX Researcher

UX Researcher | Remote working | Outside IR35 | ASAP to the end of June + extensions

This is a brilliant opportunity to join a well an exciting agency that specialises in service design.

In this new role, you’ll help the UX team to gain a deep understanding of their customers, driving forward improvements and innovations for a huge global tech brand.

If you’re looking to be part of an innovative and friendly culture, creating meaningful work, this is the place for you!

About the Role

• Work in a cross-functional team to deliver data-driven solutions that work for both customer and business
• Set up user research processes, methodologies and techniques
• Conduct qualitative research, including stakeholder interviews, empathy maps, user need states and much more
• Clearly present your findings to the creative, marketing and product teams

About You

• A strong background in with Jobs To Be Done and Experience Mapping experience
• Experience in setting up UX research processes in a cross-functional team
• Ability to run qualitative research such as user interviews and workshops
• Experience in carrying out user testing, including A/B testing and heat maps
• Strong communication skills and ability to present findings to various stakeholders
• Experience in working with tech brands would be a plus

To be considered for this unique position, please click “Apply” or contact me directly