Global Data Programme Lead

Global Data Programme Lead

Telecoms | B2B

£60,000 – £80,000

London

The Company:

By connecting people, places, and things, this company empowers organisations to thrive in a digital world. Leveraging their expertise in connectivity, a leading platform, and global scale, they deliver the results businesses need to advance and prosper. As they transition to a Digital and Connectivity Services provider with a strong emphasis on Digital First, the business must lead this transformation to achieve ambitious double-digit revenue growth.

To be successful, they must enhance their focus on customer experience and accelerate digitisation across all segments. The Digital Transformation and Customer Experience team is crucial in this journey: their goal is to provide a simpler, faster, and better customer experience.

As Global Data Programme Lead you will:

• Develop and maintain a Global Insight dashboard, along with relevant reporting frameworks and visualisations, to communicate key performance indicators (KPIs) and trends to stakeholders.
• Analyse business requirements and processes, transforming them into Data & Analytics requirements to develop solution options and recommendations.
• Collaborate with the Group D&A business partners and business teams to ensure that business requirements and processes are thoroughly understood and well-defined.
• Facilitate successful project delivery through interviews, workshops, documentation reviews, business analysis, and business process evaluations.
• Work with and challenge business stakeholders on their assumptions, defining objectives to influence current solutions and the workstream vision.
• Create diagrams, process flows, and scenarios to translate complex data flows into clear business documentation.
• Promote a ‘customer first approach’ across the organisation by sharing best practices and acting as a subject matter expert.

Requirements:

• KEY – A successful candidate will need previous experience at a top four consulting firm, agency, or in a large matrix organisation.
• Proven experience in providing strategic analysis, business insights, and reporting to senior business stakeholders.
• Knowledge of data warehousing and cloud platforms (e.g., AWS, Azure, GCP) is required.
• Familiarity with machine learning and statistical modeling.
• Solid commercial and practical experience within the Martech landscape and familiarity with common tools used to manage marketing intelligence (e.g., Adobe, Tealium, SalesForce, Pega, Data Visualization tools).
• Strong analytical and problem-solving skills, with the ability to convert complex business requirements into actionable data and analytics solutions.
• Experience in driving and managing projects, ensuring successful project delivery in a dynamic environment.
• Understanding the interaction between data flows and business processes and how upstream actions impact downstream quality.
• Excellent presentation and organisational skills with the ability to effectively communicate and collaborate with diverse teams.
• Strong interpersonal skills and relationship management.

If you’re interested in the Global Data Programme Lead role please apply below…