Product Analyst

Digital/Product Analyst

Travel

Location: 1 day in Luton per week (hybrid)

Salary: £50,000 – £55,000 + 20% bonus

This is a brand new role as part of a growing and influential team, which sits as part of the wider analytics community at this major travel retailer. This is a great opportunity for a Digital Analyst to transfer into Product Analytics and learn Google BigQuery.

This role sits in the Digital Product team which is aiming to be a team of 4 including your manager, set within the wider Digital Analytics team which will be a team of 12. You’ll sit as part of a wider data community, including Data Scientists, Commercial & BI Analysts, CRO and Customer Insights experts, who all work collaboratively together to provide valuable info to support customer engagement and performance.

In this role you will work across all three websites for Airlines & Holidays and their App, in a very fast paced environment, where there is huge opportunity to make a name for yourself. Therefore we’re looking for highly pro-active types, those who are interested in putting their opinions forward, spotting opportunities for improvement and change.

Accountabilities:

• Deliver insights to understand and identify opportunities to improve the digital customer experience.
• Build strong relationships across the wider insight community in the company. Communicate insight in a compelling way, which drives action across the business.
• Work closely with the CRO and Digital Product teams to understand the development roadmap and ensure it is supported by analytics.
• Proactively utilize digital analytics data to identify opportunities and areas of improvement and provide recommendations for testing
• Work with the implementation team and our analytics agency to ensure that all tests have tracking and brief requirements for new tracking if needed

Skill set required:

• Experience with Google Analytics (360, Universal and GA4).
• Strong experience in dashboarding (e.g. Data Studio, Tableau) – Looker experience is a plus.
• Highly commercial, numerate with a high level of analytical skills

A plus but not essential:

• Strong experience in BigQuery and particularly the querying of Google Analytics UA/GA4.
• Experience in mapping event tracking to the BigQuery GA.